Lean and Six Sigma in the Digital Age
Organizations are transforming at an exponential rate! This transformation is being driven by changes to the workforce, the workplace, and the markets organizations serve. There is both challenge and opportunity that exist within this extreme rate of change, and this extends to the role quality practitioners can play within all organizations. The organizational opportunities offered through disruptive technologies such as artificial intelligence (AI), robotics, and the internet of things (IoT) are coupled with the challenges of cybersecurity, big data analytics, block chain, data management, and digital transformation.
Within this dynamic is an opportunity for quality professionals to evolve from members who support organizations to individuals who can lead the transformation organizations must implement. Successful organizations of the future must expand the scope of quality and IT functions so both can work together to lead the digital transformation that all organizations must achieve.