Business Analyst

About you: You like figuring out complex problems and have a proven record of working with teams to drive improvements.

About the Job: As a Business Analyst you will be responsible for taking projects from concept to reality. You will be accountable for managing and coordinating resources and developers to deliver on-time software releases. You will analyze business metrics to identify opportunities and develop written documents that translate business needs into programming requirements.

Your Profile and Skills:

• Broad business knowledge and experience in development, operations or consulting
• Experience with business process design and change management
• Knowledge of traditional process improvement methodologies including: root cause analysis, six sigma, lean and others
• Proven project management skills maybe even a PMP certification
• Proven ability to build and leverage relationships with employees, vendors, and customers
• Strong facilitation skills
• Can sort out a “gray ball of goo”
• Proven ability to prioritize, coordinate, and contribute to multiple simultaneous work streams

Job Activities:

• Effectively facilitates information gathering and problem solving sessions
• Serve as a liaison between programming and other business units
• Manage and coordinate projects
• Designs solutions that grow the business, improve the customer experience, and streamline operations
• Manage software product backlog
• Test software