The Business Performance Analyst, Senior’s primary function will create monthly vendor/contractor performance metrics and dashboards. Facilitates monthly reporting of results, for transmission, distribution and vegetation management contracts.
The Business Performance Analyst, Senior will implement, and maintain custom data and analytic reporting to provide insight into and facilitate the day to day operations of Electric Operations Contract Management and which supports the end to end contract lifecycle. The successful candidate will work across functional teams and partner with peers and leaders on process change implementation and ongoing measurement and reporting.
Measures vendor performance requirements. Collects data to identify root cause of problems
Facilitates monthly and weekly metrics reporting related to vendor performance
Provides consultation on the use of re-engineering techniques to improve vendor performance
Aligns improvement to performance shortfalls. Surveys and analyzes best practices for techniques and processes
Determines data needs, collects data, selects from different analytical techniques to conduct root cause analysis, determine issues designs and maintains operational tools and reports
Projects are moderately to highly complex and require selecting methods, approaches and tactics to resolve problems and obtain solutions
Creates analysis that accurately describes the state of the business
Creates complex and automated data routines and processes for reporting and data delivery ensuring accurate data transformation
Design data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings using power queries and power BI reporting
Applies judgment solve problems of diverse scope
Typically receives general instructions on new assignments or projects. Receives little instruction on recurring assignments
May Assist in coaching and developing less experienced staff and end users
Understands business process needs and develops solutions Work Execution and Operational support, ability to travel 3 to 5% of
BA/BS degree in Business, Economics, Finance or relevant degree or equivalent experience
5 years of relevant business, operational, financial, or process improvement experience
Bachelor’s degree in Engineering
Lean Six Sigma Certified
Demonstrates advanced knowledge in technical/professional concepts
Strong analytical capabilities; affinity for identifying trends and actions following those trends. Able to provide rigorous process review.
Strong data analysis skills.
Good communication and collaboration skills.
Functional understanding in performance measurement, PI development, and benchmarking strongly
7 years relevant business experience
BA/BS in Business, Engineering, Construction Management, Computer Science/Information
PG&E Business Systems, SAP,
Expert excel skills (Pivot Tables, V Look up, etc)
Experience with metrics creation, reporting and processing
Experience working with data stored across multiple databases/data sources
Advanced statistical, modeling, and process improvement knowledge
Advanced reporting knowledge and experience with multiple reporting tools
Demonstrated experience in data visualization best practices using Tableau
Proficient in MS Excel/Access/Powerpoint
Microsoft BI stack including PowerView and PowerPivot; PowerBI
Ability to work independently and part of a team
Ability to keep pace and contribute to a high performing team
Advanced problem-solving skills
Familiarity with utility operations