Business Process Manager

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KLJ Engineering
September 21, 2020
Remote/Virtual, Remote/Virtual
Job Type


About Us

At KLJ, we love engineering, moving forward, and bringing ideas to life. Our work is more than a project, it's a long-term solution for the communities in which we live and work. We are committed to providing an exceptional experience to our customers – every project, every time. We reimagine what projects can be through innovative planning, design, and support of infrastructure projects of all shapes and sizes. Join our team and reimagine what your career can be.

Position Purpose

Please note location is flexible for this position. Remote work options are available.

Design and optimize KLJ business and support processes to improve customer experience, enhance profitability and assist KLJ in meeting business objectives. Inject innovation as appropriate. Ensure process outcomes uphold KLJ strategic goals.

Essential Functions
•Plan and make both long-term and day-to-day decisions within the framework of the organization’s strategic intent. Understand the factors influencing strategy (e.g. core competence, customers, competition, market trends, external threats, organizational strengths and limitations), recognize broad implications of issues, and adapt tactics to changing conditions.
•Evaluate, design, document, implement, measure, monitor, improve and control business processes to align with strategic goals.
•Understand technology capabilities and collaborate with other technical team members to determine if the use of technology is appropriate and which technologies to use.
•Drive improvement with the cooperation of all departments who are impacted by the proposed changes. Focus on the entire process from beginning to end and apply automation as appropriate.
•Direct and dotted line management of software applications, ensuring integrity of data, structure and flow
•Facilitate requirements definition data collection using strong written and oral communication skills, analyze information and document requirements.
•Develop, define and manage the practices and tools used by the Process and Applications team.
•Provide day-to-day management and support, as well as feedback and development to the Process and Applications team.

•Provide hands-on support at all levels to ensure successful implementation of change initiatives.


•Bachelor’s degree in business administration, operations management, logistics, information systems or related field. Additional relevant experience with professional certifications may be considered in lieu of degree.
•Business process management certification, courseware or relevant equivalent experience

◦Six Sigma Green belt or higher certification
◦Certification in business analysis
◦Project management certification
◦Experience with Oracle E-Business Suite, Salesforce, UltiPro and/or Microsoft Power BI a plus
◦Experience leading a team


Hours and Travel

This position requires the individual work 40+ hours per week with 90% of the time spent in the office.


Physical Requirements

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

The employee is regularly required to:

• Sit, stand, walk, stoop, kneel, crouch, and crawl

• Use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms

• Talk or hear and communicate clearly

The employee must:

• Frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds

Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.


Other Duties

This job description is not meant to be all-inclusive or restrictive and other duties may be assigned. It is a description of the job as presently defined, and is subject at any time to revision. This document is intended to describe the general nature and level of work being performed by individuals assigned to this classification. This is not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Individuals may be required to perform duties outside of their normal responsibilities, as needed.

All applicants must be authorized to work in the US, without employer-sponsorship. KLJ does not sponsor individuals for employment-based visas and does not participate in any OPT training program.

KLJ will not be partnering with third-party recruiters on this position. Please review our third-party recruiting policy at

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