Description
We are looking for a Continuous Improvement Manager to focus on business process re-engineering supporting Lume’s Retail Fulfillment Operations. You will handle all aspects of fulfillment programs and projects including timelines, budgets, resource allocation, scope and definition, deliverables, and implementation. This role will span across all aspects of Retail Fulfillment for Lume including ecommerce & multi-channel capabilities, payment services & processing, post order support, store supply replenishment, reverse logistics, and new product introductions (NPI).
The Qualifications
- Consistent record of leading strategic programs, combined with the ability to delivery multiple projects with amazing results on schedule
- Broad supply chain management, e-commerce fulfillment, order to cash, ERP, reverse logistics, and data analytics
- Relevant experience working with online and retail systems, data management, data architecture, payment, AML, and overall solution design
- Understanding and/or experience with SAP, Carrier integration knowledge, Warehouse management systems, Distribution Center operations knowledge, and analytics technologies
- Proficient knowledge of the systems implementation and software development life cycles
- Proficient knowledge in process mapping and other process analysis techniques
- Experience leading process improvement / continuous improvement initiatives using best of breed industrial engineering practices
- Superb communication and presentation skills
- Excellent leadership skills that enhance project team effectiveness
- Proven ability to lead teams with or without direct reports; natural leader and motivator, lead through influence
- Relevant project management qualifications preferred such as PMP or other Agile methodology certifications
Education
Bachelor's degree required, preferably in Supply Chain Management, MBA is desired
3+ years of experience
Lean Six Sigma Black Belt