Continuous Improvement Manager

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MOD Pizza
June 14, 2021
Bellevue, WA
Job Type


The Continuous Improvement Manager will support operations in the development and implementation of long-term strategic plans to involve all operations personnel in the pursuit of a lean environment that lowers costs, creates a problem solving learning environment, and builds a CI mindset. The Continuous Improvement Manager supports operations by expanding the knowledge of the CI Department process and coordinates with every department to execute implementation plans. The Continuous Improvement Manager reports directly to the Senior Manager of Continuous Improvement.

The individual will identify and successfully implement continuous improvement projects in collaboration with others. He/she will educate teams and steering committees of major initiatives and group accomplishments and will share and teach foundational best-practices. He/she will execute continuous improvement projects to deliver cost savings and process efficiencies while supporting operations as appropriate and coordinating with a wide range of cross functional groups. In addition, the individual will help build a robust problem-solving learning environment.

Key Responsibilities

Perform data gathering in support of organization wide identified cost savings initiatives
Analyze gathered data to determine cost benefit analysis of specific initiatives to determine highest probability of return on investment to organization
Implement and execute identified Lean projects from conception to completion to deliver cost savings and process efficiencies across the organization
Responsible for accomplishing objectives through other people requiring effective collaboration and relationship building skills
Facilitates focused improvement projects to eliminate waste, drives overall efficiency and improves quality
Responsible for helping the Operations leadership teams achieve business KPI's through implementation of CI programs
Acts as a CI resource and coach to build problem solving skills in teams and facilitate improvement efforts

Basic Qualifications

Bachelor's Degree
Lean Six Sigma Certified and/or 3+ years of lean experience
Experience in leading Lean focused improvements. Understanding of root cause analysis and PDCA cycle, kaizen workshops in the areas of: 5S, standard work, visual management, theory of constraints
High impact coach that has a proven track record to develop a problem-solving culture across multiple organizations
Ability to lead cross-functional teams to implement cost savings projects across the enterprise
Solid systems understanding and ability to identify improvements needed
Creative problem solving and innovative approaches to resolve complex problems
Ability to work with minimal direct supervision, in a fast-paced, dynamic environment
Strong interpersonal and communication skills and able to effectively interface within all levels of the organization

Preferred Qualifications

Deliver training in Lean Principles, C.I. tools and methods
Facilitate improvement meetings / events in the company
Coach and mentor all team members in the use of data and 'speaking with facts & data'
Guide the team through a structured problem solving process


Curious: Shows intense interest in learning
Leadership Courage: Will stand up and challenge conventional thinking
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Innovative: Consistently introduces new ideas and demonstrates original thinking
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Coach: Strong ability to coach Continuous Improvement methodology to cross functional teams

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