Lean Six Sigma Process Improvement Engineer

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American Vision Partners
January 29, 2021
Tempe, AZ
Job Type


The Lean Six Sigma Process Improvement Engineer considers, plans, and implements strategic process improvements, including developing technology- based solutions and operations initiatives consistent with business objectives. Candidate must exhibit leadership in process re-engineering and implementation of process, technology and organizational change to achieve results.


  • Guiding teams through problem definition, issue identification, and work plan development using problem solving principles and past experience
  • Develop program logic for new applications & modify logic in existing applications
  • Maintain, test, and integrate application components, while ensuring security and integrity of systems and data
  • Facilitate collaborative efforts to define targeted organization processes, capabilities, application of key technologies, and performance measurements
  • Developing Project Charters, Project Schedules, Process Maps, and Standard Operating Procedures;
  • Design, test and deploy business solutions
  • Monitor achievement of strategic, financial and operational benefits, ensuring planned business outcomes are achieved and helping to adjust programs if necessary
  • Outstanding knowledge of available Call Center technology and modernization techniques
  • Working understanding of throughput and evaluating constraints
  • Additional duties as assigned


  • Undergraduate degree in Engineering, Computer Science, or related field; or High School Diploma and equivalent years of experience required
  • Lean Six Sigma Green/Black Belt preferred; or equivalent project experience
  • 5+ years of SQL/T-SQL experience including creating data structures & writing stored procedures
  • 5+ years of experience analyzing data, identifying trends, and advising business operations of the finds
  • Proficiency with MS Office Suite, including Access and Excel
  • 4 + years of .Net and/or Visual Basic / VBA programming experience
  • Experience gathering user requirements and implementing custom solutions/reports to meet those requirements
  • Knowledge of best practices for software development life cycle; including coding standards, code reviews, source control management, build processes, testing, and operations
  • Strong analytical and problem-solving skills
  • Ability to multitask, set priorities and meet deadlines in a changing environment

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