Southwestern Health Resources seeks to hire a Network Lean Six Sigma Black Belt to work full time.
Southwestern Health Resources Clinically Integrated Network (SWHR CIN) is a partner company of Texas Health. If hired for this position, you will become a SWHR CIN employee rather than a Texas Health employee.
The address is 9229 LBJ Freeway, Dallas, TX 75243.
Salary range is Min. $39.33/hr. to Max. $60.28/hr – based on relevant experience
- Full Time: 1st Shift
Works under limited supervision to perform highly complex duties related to performance improvement (PI) functions that encompasses the entire ambulatory network, clinics and hospitals within Southwestern Health Resources (SWHR)/Population Health Services Company (PHSC).
- Analyze care delivery systems across the continuum of care and all healthcare settings using variety of approaches such as value stream analysis, hypothesis testing, statistical process control, measurement system analysis, process mapping, and/or Pareto charts.
- Facilitates system designs/redesigns using a variety of broad system approaches such as as Six Sigma DMAIC, DFSS, systems engineering, and/or IHI Model for Improvement.
- Develop KPIs and metrics relevant to solving systemic care delivery issues and in alignment with organization strategic plan.
- Leads value stream kaizen events to enhance flow and when requested, coaches process owners through local kaizen events.
- Facilitates and manages Lean Six Sigma knowledge transfer across the organization. Provides guidance to leadership of PHSC and SWHR Physician Network Committees as well as cross-functional teams in Lean Six Sigma tools, techniques and methodologies to promote a culture of continuous quality improvement.
- Collaborates with program directors and managers to assess performance monitoring and implement improvement plans, and to ensure accountability, feedback loops and monitoring systems.
- Manage and lead large-scale improvement related activities between the Physician Network Committees, Data Analytics, Information Resources, Clinical Operations and the customer. Communicate to PHSC leadership any resource needs and identify and share any barriers to project implementation.
- Proactively identifies and educations leadership and staff regarding quality requirements, and new guidelines. Works closely with ambulatory and hospital staff leadership, clinical department leaders and committee chairs to promote effective communication, facilitating information sharing and collaborative problem solving.
- Designs and implements effective processes and programs to improve the quality of care and ensure compliance with nationally recognized quality outcomes.
- Prepares reports and analysis of clinical outcomes data in order to identify opportunities for clinical process improvement initiatives.
- Prepares written and oral presentations for a variety of internal and external audiences, and disseminate progress reports to Physician Network Committees and Executive leadership.
- Preforms other duties as assigned
The ideal candidate will possess the following qualifications:
- Bachelor's Degree; Healthcare or Engineering field required with 7 years' experience in quality improvement/performance improvement as primary role with a minimum of 2 years supervisory experience or
- Master's Degree; Healthcare or Engineering field required with 6 years' experience in quality improvement/performance improvement as primary role with a minimum of 2 years supervisory experience
- Experience in healthcare delivery environment preferred
License and Certifications:
- SSBBC – Six Sigma Black Belt Certification or equivalent upon hire required or
- SSMBBC – Six Sigma Master Black Belt Certification or equivalent upon hire required
- In-depth knowledge of Six Sigma DMAIC, DFSS, system engineering, IHI Model for Improvement, Theory Constraints and/or Theory of Profound Knowledge
- Ability to develop relevant KPIs and metrics in alignment with organization strategic plan
- Analytical skills to differentiate between special cause and common cause variation
- Ability to see boundaries and care setting which a service and/or information value stream flows
- In-depth knowledge with the human side of change and Tuckman's model of team development
- Strong change management and facilitations skills
- Ability to function independently with limited or minimal supervision
- Ability to effectively collaborate with individuals at all levels of the organization
- Ability to prioritize and organize large scale projects across the health system
- Ability and skills with A3 management process and quality improvement tools, such as Microsoft Project, Visio, Excel, SharePoint, or Minitab
Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.
Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals.
At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries.
- 2019 FORTUNE Magazine's “100 Best Companies to Work For®”
- Employees' Choice “Best Places to Work” by Glassdoor
- A “Best Workplaces in Texas” by Fortune and Great Place to Work®
- 2019 “20 Best Workplaces in Health Care and Biopharma” by Great Place to Work® and Fortune (ranked #1)
- A 2019 Gold level LearningElite award – national list of best organizations for learning and development by Chief Learning Officer magazine
- A 2019 “America's Best Employers for Diversity” list by Forbes