Operational Excellence Manager

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Herc Rentals
April 7, 2021
Bonita Springs, FL
Job Type


The Manager, Operational Excellence will work with branches, regional management and the Field Support team to help support and develop the Herc Operating Model; Develop and implement processes applicable to the entire network of branches, including new technology (definition of business requirements, piloting and rollout)


  • Implement and project manage processes related to the Herc Consumption Chain
  • Project ownership will include Lean Six Sigma projects aimed to improve customer experience and drive additional revenue or reduction in cost.
  • Create and maintain Standard Operating Procedures (SOP)
  • Work with all Field Support Center departments to identify standard processes for the network of branches
  • Coaches other employees on the use of various tools, concepts and practices foundational to Lean Six Sigma
  • Assigned additional projects as business needs develop


Professional Experience

5+ years of professional experience
Greenbelt Lean Six Sigma certification required, Blackbelt preferred – experience managing Lean Six Sigma Projects (DMAIC process)
Rental equipment industry highly preferred
Experience in data collection and analysis for Black Belt projects

Educational Background

BA/BS University degree preferred

Conditions of Employment

  • Communicates professionally and effectively
  • Demonstrated ability to drive projects to completion
  • Energetic and enthusiastic with a desire to win
  • Confident, self-motivated, and ambitious
  • Drive results through teamwork
  • Strong communication skills; ability to communicate with all levels of the organization
  • Ability to influence others without formal authority; acting as a change agent, driving continuous improvement efforts in a fast paced and constantly evolving environment.
  • Work with cross-functional teams
  • Handle multiple assignments within a fast-paced environment while maintaining attention to detail
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