Operations Manager

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    December 21, 2020
    Dallas, TX
    Job Type



    Monitor workflow in the Surface, Coating, and Finish departments.

    Maintain a continual follow-up program to ensure adherence to procedures in all areas.

    Monitor quality of department incoming and outgoing work.

    Plan and schedule staffing requirements needed in order to meet specific quality standards and production objectives in all areas.

    Provide direction and support to shift supervisors and lab personnel to ensure a profitable, cohesive production operation.

    Analyze workflow, yields, manpower requirements, production restraints and quality issues. Identify problems and develop solutions to continually improve the operations.

    Provide routine-troubleshooting techniques with all process equipment aimed at maintaining and improving process consistencies.

    Provide routine reports to management on process and production variances and action plan to continuously improve the process.

    Provide direct support to customer service.

    Implemenet Lean Six Sigma projects


    Determine training requirements and ensure all training needs are meet.


    Communicate safety rules and the need for protective equipment.

    Enforce Safety and Housekeeping policies at all times.

    Employee Relations

    Initiate proper action against employees who fail to comply with policies and procedures.

    Apply positive human relations approach in managing the work force.

    Prepare written performance evaluations and discuss progress with appropriate supervisors

    Provide direct support, feedback and training to first shift supervisors and group leads.

    Take an active interest in all employees and the job they are doing.

    Administer company policy and provide timely counseling as required.

    If necessary, discharge employees after review and final approval of Human Resources and Operations Manager.

    Minimum 5 years Supervisory experience in optical lab environment

    Optical experience is a must (surfacing and edging knowledge)

    Demonstrable leadership skills and experience

    Excellent verbal and written communication skills

    Good mathematical/analytical skills

    Excellent process orientation.

    Strong computer skills

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