iSixSigma

Operations Manager

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Amazon.com Services LLC
Published
June 17, 2021
Location
Salem, OR
Job Type

Description

The Operations Manager has complete responsibility for inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts.

Responsibilities:

  • Lead and supervise a team of Area Managers (2-5 front-line supervisors depending on location) and 100-300 hourly associates in outbound or inbound operations within the Fulfillment Center.
  • Responsible for the overall safety, quality and performance and customer experience of the shift.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
  • Accountability for meeting and exceeding operational goals.
  • Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
  • Mentor, train and develop teammates for career progression and learning
  • Ability to develop and share best practices across the shifts and network.

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Additional Job Elements:

  • Lift and move totes up to 49 pounds each
  • Regular bending, lifting, stretching and reaching both below the waist and above the head
  • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
  • Must be able to stand/walk for up to 10-12 hours
  • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation
  • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Preferred Qualifications

  • You have a bachelor’s degree in Engineering, Operations, or a related field.
  • You have over 5 years of management experience in a manufacturing, production or distribution environment.
  • You are leader and exhibit that in you every day work. You not only have experience in managing a team of 30+ employees, you also lead process improvements though Lean process, Kaizen, and Six Sigma.
  • You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it.
  • You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills.
  • You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve.
  • You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results.
  • You like adventures and taking risks. You are willing to relocate to any of our sites in the country with the assistance provided.

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