Process Improvement Director

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    January 21, 2021
    Nashville, TN
    Job Type


    This position will work directly with our TN health plan, identifying/removing barriers in operational process effectiveness, including: supporting cost of care initiatives and provider processes.

    Location: Office based in Nashville, TN (flexible work arrangements available)

    Responsible identifying opportunities for improvement, developing and implementing best practice and continuous improvement initiatives for a business unit.

    Primary duties include, but are not limited to:

    • Proactively identifies opportunities for improvement; researches, develops, and implements related best practices
    • Develops metrics to track performance and goal achievement
    • Serves as internal consultant relative to continuous improvement initiatives
    • Identifies and develops plans to improve performance to be incorporated enterprise wide


    • Requires a BA/BS degree in a related field, 10 + years of process improvement experience with planning, project management, business analysis, and leadership role experience; or any combination of education and experience, which would provide an equivalent background.
    • Six Sigma Black Belt certification preferred.
    • Ability to travel maybe required.

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