iSixSigma

Quality Analyst

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AP Specialized Insurance
Published
November 4, 2019
Location
Chicago, IL
Category
Job Type

Description

The role requires auditing, analyzing, reporting and coaching agents to strive for excellence when providing service. Provides full assessment and action plan to agent,team, or department and provides reporting with root cause analysis to Manager, on areas of improvement. Supports introductory and advance soft skills and technical training sessions....

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