Quality Manager

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    November 27, 2020
    Teaneck, NJ
    Job Type



    Manage QA/QC personnel on a daily basis including work assignments, ensuring compliance with company policies and procedures; provides coaching, guidance and development of direct reports

    Monitors the plant Statistical Process Control activities

    Establishes and implements quality procedures and specifications, testing procedures, and standards for raw materials and for in-process and finished products

    Audits quality systems and processes, driving process improvements and initiating corrective actions as required

    Develops relationships across the organization using a hands-on approach

    Develops and lead cross-functional teams to address and resolve quality issues and to improve levels of quality and productivity

    Develops training for employees on quality related practices and system requirements

    Ensures that quality testing is performed in accordance with documented procedures as required and specified by the production paperwork

    Manages customer complaint system, inclusive of complaint input, sample management, coordination and tracking of outstanding complaints and complaint close out

    Manages supplier complaint system through vendor contact, supplying samples, and documenting corrective actions

    Manages calibrations system for laboratory, maintenance, and production measuring devices

    Responsible for administration of ISO Quality Management System

    Maintains the plans Document Control System

    Partners with manager of continuous improvement and production manager to drive lean manufacturing techniques and quality performance

    Participates in all safety training and always exhibits safe behavior

    Supervisory Responsibilities

    Leads the quality function team members including quality engineer and QA/QC personnel.


    Bachelor’s degree or equivalent technical experience

    8 years of experience leading a quality department in a manufacturing setting

    Working knowledge and/or certification in Lean and Six Sigma quality tools and statistical methodologies

    Working knowledge of Microsoft Office, inclusive of Word, Excel and Power Point.

    Knowledge of SAP is strongly preferred but not required

    ASQ certification, such as Manager of Quality, Quality Auditor or Quality Engineer

    Bilingual in English and Spanish is preferred

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