Evaluates the effectiveness of business processes, practices and procedures. Recommends improvements to current processes, practices and procedures.
Communicates with peers and management inside and outside of the department exchanging ideas or gathering information.
Determines data needs, collects data, selects from different analytical techniques to conduct root cause analysis and determine issues.
Develops and delivers end-to-end process materials. May participate on project teams
Performs research internally and externally and provides guidance to other business clients in analyzing established processes, practices and procedures as directed.
Performs root cause analysis on moderately complex processes selecting from various process report and data options.
Understands business process needs and metrics related to business strategy and operations. Develops new reports, performs custom and ad-hoc reports working independently. Presents findings and proposed recommendations to various audiences including leadership.
Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience.
4 years of related or equivalent experience.
LSS-Lean Six Sigma Green Belt certification
Familiarity with the end-to-end As-Built Process
Familiarity with the Gas Mapping Process
Experience documenting process flows and facilitating process discussions.