Senior Manager, Process Excellence

The Senior Manager, Process Excellence is responsible for driving initiatives that result in process improvements, cost savings, and/or improved profitability. The position leads the implementation of sustainable process improvements and is responsible for creative ideas, inspiring innovation and setting a foundation of Process Excellence as a means of measuring and reporting results to ensure change initiatives deliver expected business results. Primarily, the position focuses on stabilizing to optimizing our corporate-wide business processes, implementing process improvements, and supporting initiatives that drive process improvements for top-line results and realizing cost savings.

Key Responsibilities

• Program Leadership

• Lead transformation initiatives and process improvement projects to achieve organizational goals.

• Lead cross-functional teams to ensure they are highly motivated, ensuring a high-performance culture.

• Define and implement the operational strategy and operating model for the “future state”. Drive assessment, planning, execution, and realization to meet the project results.

• Improve organizational efficiency, process improvements, and profitability.

• Conduct analysis that supports fact-based decisions; summarize and up-level critical takeaways to deliver concise and key messages.

• Act as an advisor by providing thought leadership to the organization.

• Prepare and present project plans and performance results to leadership.

• Build dashboards that delivers data with operational insights that support fact-based decision-making.

• Lead and drive multiple project priorities simultaneously.

• Process Excellence

• Model the use of Lean systems, tools, and philosophy; Support focused deployment of Lean tools across the organization and to assure excellence in operational execution.

• Drive targeted, sustainable improvements by leveraging process excellence skills and change management processes.

• Lead kaizen events via planning, execution, and post-kaizen support to ensure improvement opportunities are well support by the Process Excellence team with our functional partners.

• Partner closely with leadership to prioritize and implement continuous improvement in targeted areas. Establish clear functional OKRs (objectives and key results) and support Quarterly Business Review process.

• Assist in the development of improvement roadmaps.

• Coach staff that wish to achieve green and black belt equivalent Six Sigma certifications at FMI.

• Other

• Travel domestically and internationally up to 40% of the time.

• Other duties as assigned.

Qualifications

Basic Qualifications

• Bachelor’s Degree in Science, Engineering or Technology

• 5+ years of experience in process improvement, business operations, and/or as a seasoned management consultant

• 3+ years of experience working or supporting across a diverse set of functions such as Operations, Quality, Supply Chain, Commercial, Human Resources, Finance, and Research & Development functions

• Knowledge of and work experience with Food and Drug Administration regulated products

Preferred Qualifications

• Master’s degree in Science, Engineering, and/or Business Administration (MBA)

• Lean Six Sigma Black Belt Certification

• Proficient in Class A / Oliver Wight Business Process Management

• Previous experience in a CLIA Lab, diagnostics, medical device, or biopharma

• Experience using a structured approach to diagnose issues and work with teams solve problems

• Experience using planning and program management tools such as Smartsheet

• Experience working with global teams

• Working knowledge of FDA, International Organization for Standardization, Clinical Laboratory Improvement Amendments, and College of American Pathologist regulations

• Demonstrated success in leading cross-functional teams and implementing transformation initiatives and projects with impactful results

• Strong interpersonal communication skills both internal and external to company

• Excellent organization and attention to detail

• Excellent communication and presentation skills

• Understanding of HIPAA and importance of privacy of patient data

• Commitment to FMI values: patients, innovation, collaboration, and passion