iSixSigma

Senior Manager, Process Excellence

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Foundation Medicine, Inc.
Published
April 5, 2021
Location
Various, Various
Job Type

Description

The Senior Manager, Process Excellence is responsible for driving initiatives that result in process improvements, cost savings, and/or improved profitability. The position leads the implementation of sustainable process improvements and is responsible for creative ideas, inspiring innovation and setting a foundation of Process Excellence as a means of measuring and reporting results to ensure change initiatives deliver expected business results. Primarily, the position focuses on stabilizing to optimizing our corporate-wide business processes, implementing process improvements, and supporting initiatives that drive process improvements for top-line results and realizing cost savings.

Key Responsibilities

  • Program Leadership
  • Lead transformation initiatives and process improvement projects to achieve organizational goals.
  • Lead cross-functional teams to ensure they are highly motivated, ensuring a high-performance culture.
  • Define and implement the operational strategy and operating model for the “future state”. Drive assessment, planning, execution, and realization to meet the project results.
  • Improve organizational efficiency, process improvements, and profitability.
  • Conduct analysis that supports fact-based decisions; summarize and up-level critical takeaways to deliver concise and key messages.
  • Act as an advisor by providing thought leadership to the organization.
  • Prepare and present project plans and performance results to leadership.
  • Build dashboards that delivers data with operational insights that support fact-based decision-making.
  • Lead and drive multiple project priorities simultaneously.
  • Process Excellence
  • Model the use of Lean systems, tools, and philosophy; Support focused deployment of Lean tools across the organization and to assure excellence in operational execution.
  • Drive targeted, sustainable improvements by leveraging process excellence skills and change management processes.
  • Lead kaizen events via planning, execution, and post-kaizen support to ensure improvement opportunities are well support by the Process Excellence team with our functional partners.
  • Partner closely with leadership to prioritize and implement continuous improvement in targeted areas. Establish clear functional OKRs (objectives and key results) and support Quarterly Business Review process.
  • Assist in the development of improvement roadmaps.
  • Coach staff that wish to achieve green and black belt equivalent Six Sigma certifications at FMI.
  • Other
  • Travel domestically and internationally up to 40% of the time.
  • Other duties as assigned.

Qualifications

Basic Qualifications

  • Bachelor’s Degree in Science, Engineering or Technology
  • 5+ years of experience in process improvement, business operations, and/or as a seasoned management consultant
  • 3+ years of experience working or supporting across a diverse set of functions such as Operations, Quality, Supply Chain, Commercial, Human Resources, Finance, and Research & Development functions
  • Knowledge of and work experience with Food and Drug Administration regulated products

Preferred Qualifications

  • Master’s degree in Science, Engineering, and/or Business Administration (MBA)
  • Lean Six Sigma Black Belt Certification
  • Proficient in Class A / Oliver Wight Business Process Management
  • Previous experience in a CLIA Lab, diagnostics, medical device, or biopharma
  • Experience using a structured approach to diagnose issues and work with teams solve problems
  • Experience using planning and program management tools such as Smartsheet
  • Experience working with global teams
  • Working knowledge of FDA, International Organization for Standardization, Clinical Laboratory Improvement Amendments, and College of American Pathologist regulations
  • Demonstrated success in leading cross-functional teams and implementing transformation initiatives and projects with impactful results
  • Strong interpersonal communication skills both internal and external to company
  • Excellent organization and attention to detail
  • Excellent communication and presentation skills
  • Understanding of HIPAA and importance of privacy of patient data
  • Commitment to FMI values: patients, innovation, collaboration, and passion
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