Sr. PM – Opx Excellence MBB

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PillPack, LLC
June 17, 2021
Not specified, Not specified
Job Type


Full Job Description

  • Experience implementing repeatable processes and driving automation or standardization
  • 5+ years of experience in program or project management
  • A Bachelor’s degree or higher
  • Experience owning program strategy and end to end delivery
  • Experience defining and executing against program requirements

Additional Basic Qualifications

  • BS or BA Degree in Business, Operations/Supply Chain or Engineering required
  • 5 years in Operations/Manufacturing, Engineering or equivalent
  • Travel – Estimated overnight travel is 50%
  • Six-Sigma/Lean Belted/Certified

At Amazon Pharmacy our customers come first. We are looking for an operational excellence leader to lead the field deployment of Amazon Pharmacy's continuous improvement. This leader will: develop continuous improvement talent development & training materials, develop cross-functional goals and alignment/planning mechanisms, create a process to develop/implement network standard tools, build a robust kaizen & six-sigma project funnel tied to operational/financial targets, and ensure financial entitlement is met through project validation and operator adoption. This leader’s stakeholders will be fulfillment leadership and finance because his/her goals will be mapped directly to the business’s financial & strategic goals.

Responsibilities include:

  • Influence, teach and mentor lean/six-sigma methodologies with pharmacy fulfillment leaders
  • Lead site and network level kaizen/six-sigma improvements both as an individual contributor and as a mentor
  • Develop an operator facing training program around continuous improvement, lean and 6-sigma
  • Lead the network continuous improvement business processes (gemba, kaizen/six-sigma project funnel, executive goals & synergies)
  • Develop mechanisms to benchmark best practices based on data driven performance metrics
  • Develop the Amazon Pharmacy continuous improvement cycle and ensure a robust project entitlement validation, promotion, deployment and adoption mechanism is developed and implemented
  • Build lean/six-sigma certification (white, yellow, green and black belt) program to leverage high-talent operators to build a network of continuous improvement leaders within the network
  • Influence process/design engineering, quality and automation projects and decisions to protect our patients, optimize pharmacy capacity, and remove waste

The successful candidate will be an experienced natural self-starter possessing:

  • High attention to detail including proven ability to manage multiple, competing priorities simultaneously
  • Strong project management skills and experience with the ability to influence cross functional and supplier teams to perform against scope, schedule, and budget milestones.
  • Ability to think strategically and execute tactically
  • Strong process orientation with experience in process development and improvement
  • Excellent communication skills (written and verbal) and the ability to influence, negotiate, and develop relationships at all levels of the organization and supplier organizations.
  • Demonstrate courage when influencing and continually raise the bar when engaging all levels of leadership
  • Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up recommendations and develop business cases
  • Demonstrated ability to dive deep in understanding our business, projects, solution designs, technology innovations, and opportunities to improve the effectiveness of our capital equipment procurement processes
  • Willingness to roll up their sleeves and do whatever is necessary; general manager / owner mentality

Preferred Qualifications:

  • Master’s Degree
  • 3-5 years of progressive experience in the manufacturing industry with increasing responsibility.
  • Lean Tool Experience: Cellular Manufacturing, 5S, Standard Work, Kanban, TPM, PSP
  • Ability to champion continuous improvement and develop and install best practices across diverse business environments
  • Capable of working with and influencing all levels of the organization
  • Effective coaching and mentoring skills
  • Strong group facilitation skills
  • Excellent communication, interpersonal, organizational, and leadership skills
  • Active listening skills
  • Project management skills
  • Independence and good judgment, positive attitude, and an innovative spirit
  • Able to gain credibility and have ability to contribute as a member of site or Operating Company leadership team
  • Hands-on and detail-oriented but also able to think strategically (i.e., see the big picture / greater outcome needed)
  • Customer focused with strong interpersonal and communications skills
  • Able to skillfully navigate conflict and difficult situations in a productive manner