The issue you bring up highlights the absolute necessity of correctly identifying the true process owners, and including them on your team. This does not necessarily mean the direct supervisor. Often, you will discover that the unofficial team leader (the one everyone on the line looks to for advice) is your real potential ally. The supervisor…[Read more]
We also conduct things like press training, confined entry procedures, etc. on the weekends. The main reason for this is that we can give the same message to everyone at the same time…the participants also benefit from the typical idea exponential growth that happens in this type of environment.
Our black belt training occurs off-site…[Read more]