They may have been laughing at me, but their ignorance was costing them quite a large amount of scrap and lost dollars from the bottom line. 3.4 wasn’t even close for them. And their steps above the American car companys. Scary.
I worked at one of those plants almost a year ago as a Quality Engineer. It was a tier one supplier north of Dayton Ohio and they knew I had six sigma certification when I was hired. They did not use it nor did they grasp it well when I tried to use it. A senior managements response to my main effects plot was that you could never look at resp…[Read more]
I also use Dale’s verbiage. It is simple and the plant folks get it. I also follow up with an example FMEA of pouring beer into a glass (from my training material). The guys have a great understanding by the time we finish and it saves a lot of time with less questions as we go into the actual project FMEA.