• Anna replied to the topic Human Sigma in the forum General 12 years, 5 months ago

    Could you contact me? anna.wozna(at)gmail.comI’m doing the project too.

  • I am the Chief of lab services & Quality in a 750-bedded multispeciality tertiary care hospital. I am currently doing my six sigma black belt in healthcare from ASQ. I would like to implement the same in my lab. Any suggestions and ideas/past experiences would be very helpful and appreciated.

  • Anna replied to the topic Metrics for a Bank in the forum Finance 16 years, 5 months ago

    Please send me these articles too.

  • Anna replied to the topic regression in the forum Healthcare 16 years, 6 months ago

    Can you send the data, I may be able to help?

  • One of the best presentation templates I have seen is the one on the iSixSigma MAGAZINE, January/February 2005.
    I will encourage you to subscribe to the Magazine. It’s absolutely great!
    Good Luck,

  • Shalini,
    Usually we first map our processes  (high level and low level) and calculate the defect per each step. Then calculate the RTY (which is the multiplication of defects/total # produced per each step).  Having the RTY you can check in the Z-table what is the corresponding area under the normal curve and you can get your sigma value. To ge…[Read more]

  • Anna replied to the topic BPR Case studies in the forum Healthcare 17 years, 9 months ago

    Hello John,
    I would suggest that you search for information in the local city council. I don’t have any information on that as my project is more focused on the human factor of BPR within a company and how it is affected.
    I would advise you that you narrow down your topic into one specific aspect of BPR in local authority or a particular fie…[Read more]

  • So ??? are you concluding that the only way that Six Sigma can succed is by  whatever $$$$$  we show in the bottom line ???.. I am  having a very hard time , discarding potential projects that WILL impact the performace of the company ,  and not being able to   sell them based on Custumer satisfaction, or eventual bussines growth … how can we…[Read more]

  • Letha,
    While defining projects I suggest following “procedure”:
    1. Define problem area  – Q: What is my no 1 problem? What is the most critical issue to me? These are the questions that should be asked by the champion. One can use the priroty list or results of company indices, experiance etc.
    2. Problem definition – all the financial reports…[Read more]

  • Mike,
    I can fully understand your concerns. I am doing Six Sigma projects which also aren’t of the value stated in all Six Sigma adverts and introduction.
    This is the mind set change that matters – in my opinion. To achieve the breakthrough result doesn’t mean you will get 100 000 USD hard cash saving with every project. If 9000 USD means…[Read more]

  • Dear Wallace – If you don’t come to terms with the other respondents, I am in Ann Arbor, Michigan and would like to consider buying your books either as a block or whatever is left after others select. My offer is for 50% of the “new book” price, which is the market price for used texts in my university town. In my personal library there are no…[Read more]

  • Michael – While it’s true that not all defects are equally agravating to the particular customer to whom they happen, at the time when they happen, it is estremely difficult to predict for any given customer / defect experience the “value” of that defect, to that customer at the time when it occurs. And, if the defect is sufficiently minor or…[Read more]

  • Stuart –
    Will do, once I get free from the task I have in hand (I’m running a training session for Green Belts at my employers’ site.) We should complete the training by the end of the work day, so I can probably get to this tomorrow.

    I’ll have to re-create it, because I didn’t save it as a file.

  • In implementing Design for Manufacture and Value Engineering techniques, I have made extensive use of QFD and product-function centered Cause/Effect Diagrams to develop categories of Failure Modes and their causes for DFMEA’s (and PFMEA’s) which serve in turn as documentation for the rationale of design changes intended to eliminate or mitigate…[Read more]