• Arthur replied to the topic Time/Work Study in the forum General 15 years, 4 months ago

    Sean could you please e-mail of copy of the time study form that is so popular?
    Thanks, Arthur
    [email protected]

  • While they are at the bookshop, have them buy Wheeler’s other books:
    “Understanding SPC” and “Advanced Topics in SPC”
    by Donald J. Wheeler, Ph.D.Fellow American Statistical AssociationFellow American Society for Quality
    Wheeler is one guy in this morass of ignorance who knows what he is talking about.
    He says of Six Sigma “an example of gross…[Read more]

  • Hi Darth
    I wanted to take things step-by-step and felt doing the MSA would be a mandatory kinda thing. However, your right, I need to measure the variance in Avg Talk Time for my associates. I also need to figure out why this is happening and what type of queries is causing the associates to take long on the same. The MIS system, symposium is…[Read more]

  • Hi Darth
    Before I go about with the MSA, is it a good idea to collect data for the average talk time with respect to 10 samples for each / per day along with the query type.
    This will allow me to understand what type of query takes a longer time.
    Kindly advise.

  • Arthur replied to the topic Error Prevention versus Training in the forum General 19 years ago

    I don’t undersand why you would even want to support a complex order system.
    Someone orders a part, you ship it to them.  Invoice goes to accounting for billing, send a bill. Payment come in, close billing.   Kanban goes to manufacturing, manufacturing builds what you sold.  Parts you use to build, generates a Kanban for replacement to your supp…[Read more]

  • WOW, nice song and dance.
    Just to piss everyone off.  There is no difference to Lean, SS, TPM, TQM etc.  They are all tools to improve poor output / performance. They just address different aspects of the problem.
    While Lean mostly address the flow of manufacturing, or flow of processes. (waste reduction through the process flow), SS ad…[Read more]

  • What are the requirements of a good ss project, and how do I articulate them to two different cultures in the same invironment?
    Dont use words that are unique to any one group.  Keep it basic.
    EX:  The requirements of a good ss project revolve around the performance and completion of 5 basic tasks.
    Define the problem, Measure the results, b…[Read more]

  • Most factories have a ceiling of about 24+ or more.  Their return air vents are usually above the 12ft level.  This means that you are heating and cooling above 12ft over the production floor.  This is all waste.  Move your air return units to the about 12 feet from the floor and you’ll only be heating and cooling the first 12 ft from the floor. …[Read more]

  • Arthur replied to the topic Six Sigma in China in the forum General 19 years, 11 months ago

    I read in the paper the other day the U.S. put a high embargo on the importing of steel.  It appears that the European community has to lay-off thousands of workers to reduce they steel production because the U.S. cannot compete do to poor productivity.  So now pressure is being put on the steel industry. (Perhaps some of you lean experts should l…[Read more]

  • Finance does not need to give up any people for BB training.  (Unless of course they want to implement SS in their area).  Just tell them SS is not a spectater sport.  If they want SS support, then they need SS training.
    (Nothing like a team of experts out side my department comming into my department making changes I don’t want, don’t unde…[Read more]

  • I am a strong advocate in associate training and development.  I was one on 35 employees that grew to a 500 person environment in 5 years making training a very difficult tasks.  One of the projects I implemented was a standardization program.  The problem was: every day 5 of my team leaders would train 1 to 3 new associates daily.  This took abou…[Read more]

  • Toyota Motor Manufacturing has been doing this for years with their Lean program, supplying training directly to their 1st tier suppliers, and asking them to pass on their knowledge to their 1st tier suppliers and so forth.  (One of the reasons Camery has been one of the best selling low cost Auto’s for the last 5 yrs).  As each tier continues t…[Read more]

  • Arthur replied to the topic Lean Six Sigma in the forum General 19 years, 12 months ago

    Have to dissagree with you in part Mr Ron.  Although Lean addresses the flow of the process, it does so at a 3 sigma level.  With the addition of SS, this helps to further reduce variation.  It took us 8 yrs to get to 0.4 % as a average of 30 lines, our next goal is to get to 0.2%, then 0.1% then 0.05%.  SS in my opinion is just another tool to…[Read more]

  • Arthur replied to the topic Sick Sigma in the forum General 19 years, 12 months ago

    Zero, BB’s do not change light bulbs.  But they can help to get it changed, by first having the Green Belt, count all the lights that didn’t go out.  Then develop a chart that shows when light bulbs do go out ( assuming that lights are not turned off, else they have to chart the time lights are on with respect to the time lights are off.  Then te…[Read more]

  • The most information I have seen on VOC is CRM.  Customer Relationship Management.  It is currently as contraversal as Lean VS SS.

  • Arthur replied to the topic Six Sigma and the Shoe Industry in the forum General 20 years ago

    The variation is not in the shoe size but in the shoe cost.  As the cost of the shoes increase, the size of the shoe decrease.  The purpose of this is to increase customer satisfaction making feet size seem smaller, and increase repeat business.  This way any one can fit into a size 7 as long as they dont mind paying $300.00 for a pair shoes.

  • Arthur replied to the topic Lean Manufacturing and Six Sigma in the forum General 20 years ago

    Sorry Barb,
    My screen does not have a “Post/Attach Document” icon for some reason.  Either that or its a Male thing, and I just dont see it.  In either case, if you send me an e-mail I will reply.
    [email protected]

  • Arthur replied to the topic Lean Manufacturing and Six Sigma in the forum General 20 years ago

    It cannot be posted to this page because of the Word doc. graphics.  If you send me your e-mail, I will send you a copy.  arthur.sutherlan[email protected]

  • I have read some articules by Pyzdek, and was impressed by is ability to clearly communicate the current realities and constraints of SS.  Only to my own stupidity did I buy “The Six Sigma Way – Team Fieldbook” by Pande, Neuman, & Cavanaugh.  I found this book to be very ambiguous, and could not draw a clear pictures and conclusions.  It could be…[Read more]

  • Arthur replied to the topic Lean Manufacturing and Six Sigma in the forum General 20 years ago

    Forgive me of course, but this seems to strike several nerves.  1st is I’m pissed at myself for not knowing as much about SS as I think I should, 2nd is the impression I’m forming about, not the tools themselves but the functionality of the tools used by the BB’s.
    My impression of SS is beginning to take on a refelection of anal-retentive…[Read more]

  • Load More