Hi Mike,
Couldn’t say it better myself.
I have witnessed the “mindless execution of steps” in a medical device manufacturing in Juarez. The BB quality engineer was reacting to a manufacturing circumstances creating high rejects. He collected numerous data, feed them to minitab, presented the colorful graph and concluded that design deficiency is the main cause of the rejects. In fact this product have been in production for last four years.Let’s agree that not every one who is trained, leaned to use the software and is certified is a six sigma practitioner and that is nothing to do with six sigma philosophy and approach to quality improvements.
