Chris Reding


  • TQM Dead?  Well, at least the tools of TQM aren’t.  They’ve been dressed up and called six sigma (or a variety of other flashy names)!  There is a lot of similarity in both approaches; and, where they are different, each has it own advantages and dissadvantages.
    I find TQM to be much more flexible and adaptable.  TQM asks us to map it, mea…[Read more]