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Christena replied to the topic Six sigma projects for IT/IS in the forum Software/IT 16 years, 11 months ago
You may look at the foll. ,
1. Start from your vision/mission statement.
2. Identify the Key business drivers (KBDs)- which could be Faster response/resolution,cost optimization/reduction
3. Identify Critical Business Processes – which is in line with the identified KBDs ( helpdesk processes , Incident management processes etc)
4. Some…[Read more] -
Christena replied to the topic Samples Sizes in the forum General 17 years, 8 months ago
Would appreciate If you can send me also the file. Thanks.
My email id is [email protected]
-Christy -
Christena replied to the topic Six sigma in Network Utilization in the forum Software/IT 19 years ago
Hai Ryan ,
Mine is a Call Centre Company .
Our aim is to reduce the Network Bandwidth Utilization.
We want to make use of the Network in more efficient manner
Allowing the users to use chat application and downloading unauthorised software consumes the network bandwidth unnecessarily. Now we want to curb this.
Can you help me…[Read more]
