Not really. It is just the opposite. The 8D problem solving is not a spin on continuous improvement. You couldn’t be more wrong.
The 8Ds were a stand alone strategy to try to understand why Ford still had some chronic problems associated with their product. Many other efforts were in place to address the continous improvement by reduction of…[Read more]
Wow! – this is really becoming an urban legend!!
No- We did not steal any Kepner-Tregoe stuff. I wrote the material and resisted all attempts to do anything with KT material. The focus of the 8Ds was to get away from the touch-feely KT approach and stick with a data-based statistical assessment of the problem.
A man from HR insisted that some…[Read more]
I can help you understand the background of the 8D problem solving strategy. I wrote it for Ford. Let me know what questions you have and I will try to give you the background.
Eileen J. Beachell
I received Ford Motor Company’s Quality award for the development and writing of the 8D problem solving methodology. I wrote this methodology in 1986-87 upon the request of senior managment in the Powertrain engineering groups. Many of the posts have identified pieces of what the 8Ds are and how they are used. Some are not really reflective of the…[Read more]