Elsa

Hi Brian,
Our materials group just finished a project. Three of the key performance indicators (or outputs) that they measured were “on time delivery rate” (from vendors to our facility), “documentation accuracy %” and “line downtime in man-hours” caused by the materials group. It was a very successful project.
That is a fun and interesting…[Read more]

Hi,
Yes, of course you can apply the Six Sigma Methodology in that type of transactional operation. We just completed a couple of projects in the logistics and procurement areas.
Good luck,
EPS
 
 

Ken,
Thank you for your response. I am sure all of us understand the situation.
Take care,
Elsa.
 

Paul,
Thank you!!
Elsa.

Hi BD,
The 14 questions recommended by the KBM book (Knowledge Based Management) are good. I am talking about “The 14 Questions Top Managers need to answer”.
The KBM book was written by the Air Academy Associates. Check on airacad.com
Good luck,
Elsa.
 
 

Hi Paul,
I would kindly appreciate it if you could recommend a few books related to this methodology.
My e-mail is  [email protected]
Thank you in advance for your support,
Elsa
 
 

The formulas given by the first person that reply to this message are correct. Both indexes need the specifications. The difference between them is that Cp is a “process potential index” because assumes that the process is centered between the specs or that can be centered. Cpk is a process capability index that measures the proportion of natural…[Read more]