Harjot

Justing, can I post the macro on isixsigma.com forum somehow? Is there a way – please advise, thanks.
Regards,
Harjot

Julie, not sure if this is useful anymore but here is what I did step-by-step in a similar work environment in the US. This methodology has been used at an Indian site as well with equal success:
1. Identified different task/work types (broad categorization) using a team of people from the workgroup that was to be time studied!
2.…[Read more]

Any answers for me? Anyone?

Thanks tg, appreciate that … I am in India and the GE business that I work for has at least 150 Black Belts. With so many peers, there’s a clear demarcation between successful Black Belts and the not-so-successful ones … those were some observations along with personal experience … have a great day,
Harjot

Hey tg! If that was for me … thank you …
Harjot

Mel:
Thanks, I think that helping the people on the project to have fun and enjoy the learning experience is the most important of it all … yours covers my list comprehensively!
Regards,
Harjot

Well, my list is different from the others. Maybe it gives you a different perspective … am a near-certified Black Belt in a large organization and this works for us. This is in decreasing order of priority.
1. People skills (essential and necessary since the job is in a matrix org; folks with low understanding of people skills/handling…[Read more]

Robin, here is what might work:
1. Centralize training, communication, (dis)incentives, hiring, overall program.
2. Decentralize mentoring, technical resources, tools.
On the softer side, ensure that the new program is supported from the CEO’s office so that all 6000 recognize the importance of the program. Initiate new hires to Black Belt…[Read more]

Dear Captious:
My experience in a similar circumstance has been that Six Sigma works even in a rush situation … in fact, it works even better!
All that you might miss out in a “quick fix”, non-structured approach will easily get addressed using the DMAIC approach. Otherwise, you will (and I can bet on it) miss out on some critical part that…[Read more]

Here’s a simple answer to your simple question:
Use mean and median and standard deviation to describe the data.
For analysis, median and span might be the best measures. Use your process expertise to understand why the skew is happening. Might be because there are variations to the process or because there are more than one processes hiding…[Read more]

Hey J, you’ve got great advice from Adrian, Patch, Ray, Vincent and Birgit … and I can only say that just close your eyes and visualize your internal and external processes … I mean really walk through them like a customer (internal/external) would … there is always scope for more … this approach really works for me …
The other sign of…[Read more]

Thanks Ron … that answers my first question, appreciate that … tell me if you can about the second questions, but thanks a lot!
HS

Look the answer is simple, so why complicate the story: first, define what the control limits are for the process (or groups of processes) … these can be arbitrary or determined by knowing when the perfomance is optimal (or maximal) or determined by your favorite software (in other words, process specific) … special cause of variation may (and…[Read more]