I just joined myself. Have a BB, but wouldn’t consider myself a true expert. That said, I am well versed in statistical analysis and data work. If I can help you, please message me! 9 years, 8 months ago
Two books that I have recently come across and been picking at:
“World Class Applications of Six Sigma” Real world applications of success. Jiju Antony, Ricardo Banuelas, Ashok Kumar.
While not specific to Service industry or Financial Services, it is a case-study book. There are several examples of implementation in the…[Read more]