Kristen

Hey Sean, can you please email a copy of the time study form that you mention in this post? Thanks, Kristen
[email protected]

Hi Debra-
The turnover time benchmark numbers are from the Healthcare Advisory Board Company. I am providing the link below, but you do have to be a member to visit the site.
http://www.advisory.com/login/login.aspx?URL=/members/default.asp?program=7&collectionid=950
 

The information I have found is for “Patient Out to Patient In” and is the following:
National Average- 31.50 minutes
Best Practice- 15 minutes
The information is from a reputable source. If you need more details, please post your email address and we can communicate further offline.  Thanks!!

Thank you for your help Donna!
Looking at this specific measurement “Close to Incision” is actually a surgeon request. The rationale for looking at that timeframe is because it is a better definition of surgeon downtime between cases. 
I agree it is a very broad metric for real analysis, especially since we have the information to break the pro…[Read more]

I too would like listings of healthcare agencies using Six Sigma.  I am located in South Carolina and would like to discuss what obstacles and successes they encountered during the MAIC process.  My email address is [email protected].
 

We used Six Sigma in our CS Department to reduce inventory levels on shelves. We would like to do another project which will focus on having sets and supplies ready and in the right place and the right time.  I would love to hear more about your project.  Thanks! 

How about not scheduling the appointments so close together.  This way the physician has adequate time to explain everything and other patients are not sitting in the waiting room extended periods of time.Another suggestion is define who the customer is– the patient or the doctor, and construct the project and goal so that they reap the benefits.

Thank you both for your help!  I am going to look into the MoreSteam program.