If your faxes are time stamped, then I think you can take a sample by date. Depending on the length of time you collected these faxes ( for example, over a month, year, week, few days, etc.). You could use random systemic sampling (e.g. sample every third day) and over time you should have a representative sample. If you know of ce…[Read more]
It is always good to think of productivity in terms of output of goods sold and costs to create those goods. Two very simple formulas that help illustrate:
Total Productivity = Total # of goods sold / Total # of hours worked to produce the goods
It will give you a percentage of Quality goods sold, as you will have waste produced…[Read more]
Hi Steve. I live in Monaco and offer Lean Six Sigma consulting / training to clients worldwide. I am even certified to train trainers – let me know if you need more info or suggestions about how to go about setting up a programme in your company.