Lynda M. Finn founded Statistical Insight to provide consulting and training services in business process improvement, Six Sigma implementation and specialized statistical approaches. She served as a senior consultant at Oriel Inc. (formerly Joiner Associates). For more than 20 years, Ms. Finn has focused on using data and statistics to achieve key business objectives in a wide variety of companies, including healthcare, software, financial services, insurance, high-tech electronics, manufacturing, retailing and publishing companies. She has a master’s degree in statistics and a bachelor’s in biochemistry. She is a certified ASQ quality engineer. She can be reached at LyndaFinn@aol.com.