MN

Thank you McD,
I totally agree with your proposal, but that is not what my CFO wants to do. He wants to use Six Sigma as a way to make sure the implementation will be done on time with the correct functionality. It is not about finding the causes to the problem of expensive implementations, because that is something they think they already kn…[Read more]

Most average Companies are operating ca.3 Sigma level.Successful exporting companies can exceed this level and operate at 3,5-4,5 Sigma level.Some few International Companies (such as Motorola,GE,IBM,TOYOTA…etc) operate above 4,5 and sometimes exceed 5 Sigma.My opinion based on my experience and readings. MN

Most American successful companies are between 4 to 4.5 Sigma.

I agree with that.

5S and KAIZEN are not integrated in the Six -Sigma concept.I think we should not mix “orange’ with “apples”.Many Japanese experts believe only in TQM (the Japanese way:QWQC),some  of them believe that Six-Sigma is another (uptodate)modification of the orginal TQM’s concepts,such as CTQ for CS,DMAIC for PDCA……..etc.
   Let us define con…[Read more]

Why so pessimistic? Lack of trust in any SS Author?Please guide us to some of  those heros as we all need a piece of honest,accurate ,straighforward advice as well,     kind regards.  MN 

Thank You Tim,you hit the target…..MN

THANK YOU 
????????????????????????????????
LUDVIG
KIND REGARDS

Ludvig
I really appreciate your comprehensive explanation.I wish all others would  do the same.Some of you experts (like you,Stan,Mickel,Ron,Anna and others) are trying their best to give an honest ,comprehensive answers.I hope We all will use your excellent answers as a “benchmarking model”,regards.   MN

Yes James.Please search in Peter Senge’s book:The Dance of Change,pages 74-81 ,Six Sigma quality…etc,good luck.  MN 

It depends,if we try to apply new generation instead of traditional concepts,in that case VOC can support Innovation.We may adopt QFD,Customer/Supplier “audits”,Data Mining ,Cusomer Scorecards…etcinstead of the old methods (surveys,focus groups,interviews…etc) ,this how we can enhance  Innovation (I suggest).   Just my humble opinion,regards.    MN  

Yes Barb,You will find that questionaire in Peter  Pande’s book:The Six Sigma Way,look for pages 384-390.   good luck    MN 

2nd Example:Inputs to Outputs:
Start car——Drive north to park St.—–Turn left—-Drive west————-Stop at 230 Park St.
3rd Example: Getting gas for your car,primary process:
Drive to open pump—-Turn off motor—-Decide  octane—-Decide on acount—-Remove gas cap—-Remove  pump—-Flip switch—
Insert pump into tank—–Fill t…[Read more]

Yes ,You can use the following simple example:
“cleaning up after dinner”
steps in sequence:
first:wash dishes,second:sweep floor,third:take out trash.
Inputs & Outputs:
Inputs:Hot water,Soap,Sponage,Broom,Bag/Can
Process:Wash dishes,Sweep floor,Take out trash
Output:Kitchen cleaned.
      Hope this would help,regards.       MN

First,Thank you Richard for your real practical advice,I really appreciate that.What is your suggestion regarding the quality management certificate ?does it intercept to some limit with the PMP?
Secondly I have more than 2 years practical PM experience  as I was working as “re-engineering “Champion in a big cement company,the project…[Read more]

Thank you very much for your kind  response.I have obtained the CQM certificte from Manitoba University/Canada (following an advice from ASQ). The program lasts for 6 months,consists of two courses:quality assurance & quality control (total cost 850$-approx.-).I’m planning to participate in  the project management program in IIL(Int.Instit. for…[Read more]

I would appreciate greatly if you could send me the whole piece,thanks in-advance  & best regards.    MN

Please I’m very interested to receive your example,thank you in-advance,my e-mail:[email protected]
             Thank you again,regards.    MN

After successful ending of the Change Management Project,I have distributed Watches for all the 68 participants on an equal base,the cost of each watch was $100 ,also “Thanking”letters were given to all participants.Every body was happy with that,regards   MN

I agree,    MN