PP

We are also interisting for a simulation in Germany.
my e-mail  [email protected]
Thans al lot.

If you look at it from the eyes of the customer then you should measure it as % defectives which in this case is 97%.              
The DPMO method here just inflates your figures.
A more stringent way of measuring would be Defects per unit.
i.e  1 – (No of Defects / No of invoices). In which case your accuracy comes down to 90%.
Most of…[Read more]

Imagine a situation in which both the part documents were completed in parallel together and uploaded on the server, then the time taken to upload a complete document on the server is less compared to the situation which you have described earlier. In the earlier case one part of the document is waiting for the other part to get processed so that…[Read more]

Hi
We are a KPO company and we do research work and presentation graphics works  for investment banking companies and our customers typically insist on the following SLA’s
On time delivery per month 95%. The operational definition for on time delivery is “The % of requests that were delivered on time as per first mutually negotiated deadline”.  …[Read more]

Rpaul
Need help from you on the following. How does one determine CP when there is no upper limit, but there is only a lower limit
e.g if the current mean in a production process is 12 units/hr and minimum to be attained is 8 units/hr. But if I want to evaluate whether the process is capable of producing 15 units per hr from a given set of data…[Read more]

You would use a Chi square test when the input as well as the output are discrete data types.
 

Thanks Airedale that was useful

Dear Mr Sen
I am doing six sigma project on similar theme, I will appriciate if you can share your project with me
pp
 

Hi can you drop me a blank mail at [email protected] so that I can get in touch with you.
 
thanks

Hi there,
I have Oct 22nd Exam of ASQ black belt. if anyone of can guide me about the QCI question CD I will be highly obliged, kindly reach me at [email protected] and pass your valuable feedback
 

Hi Folks, Referring to this discussion only as i can read from the previous thread this chap is an engineer and worked with GE for 2 years and than AMEX for 2 years , stastially speaking in India if you do your high school from good education college that your age of pass out is 18 engineering takes 4 yrs that makes it 22 years . and working with…[Read more]

I would do a skit with a few coworkers and come up with a funny scenario and use the DMAIC phases to demonstrate problem solving.  Everyone has mentioned fun ways to use measurement tools and one that we did was to pass around a box of chocolate chip cookies from a local quick stop.  Everyone took one cookie and counted the number of chips.  The…[Read more]

Hi
I am currently in the UK and I am working on a IT project . I have over 6 years of experience in the field of Six Sigma. I would like to be part of this community .. Do let me know how we can set the ball rolling
 
Cheers