Praneet

Hi John
In Six Sigma there are only two Methdologies DMAIC & DMADV. The former is used for enhancing the Quality of existing Process / Products while the latter for Developing New Products / Processes. These two Methodologies are supported by a variety of Statistical as well as Non Statistical Tools & Techniques. FMEA, Fishbone Analysis (a.k.a…[Read more]

Hi Rod
What you have said is what a lot of companies around the world have started realising, the effects of the tremendous process variances in the administrative services of the company are indeed quite significant and do contribute a lot to the costs of Poor Quality.
What you need to do is to sit with the Heads of the Department of these…[Read more]

Hi Nita
Lets revisit the basics first. In order to calculate the DPMO we need to do two things first (a) measure the number of defects & (b) we need to identify the number of opportunities
In so far as your project is concerned what you need to do is to clearly define what a defect is. Having done this what you need to do next is identify one…[Read more]

Hi
I have had a fabulous experience in getting DMAIC projects done with the Union Members (and we did have a very strong Union). We went through the same frustration of getting people to start doing DMAIC projects… but tell me one thing isnt that what we as Six Sigma practitioners go through getting even the Management team to do projects..…[Read more]

Yo TCJ
Way to go man !!! Hi Poornima,,, there are only two ways in which you can go once a company initiates the Six Sigma initiative ..either up or down..it all depends on how the Attitude of the Top Management.. Always remember that in a bottle the Bottleneck is always at the top likewise the bottleneck for successfully sustaining this…[Read more]

Hi Carol
FMEA, as everyone has mentioned so far will tell you which pain areas to tackle first. FMEA is essentially a tool for prioritising areas to initiate Preventive and Corrective actions.
Having done this exercise, you now need to define the norms for the prioritised variables identified and establish Control plans to ensure that these…[Read more]

Hi Sandra
You are most welcome.. Unfortunately I am not aware of any retailer, atleast in India who has implemented Six Sigma.
Though in my opinion it is going to be only a matter of time before they would start doing so, given the fact that we do have some international players already coming into this place.
If there is any other way I could…[Read more]

Hi Sandra
How about a thousand instances, other than manufacturing, where Six Sigma has been used effectively?
All work consists of a series of steps that need to be done, be it in the manufacturing sector or the Services Sector. Defects are caused because one or some of the steps in the entire process is not being done right. Now you need to…[Read more]

Hi Ben
lets look at the Gage R&R issue from this perspective…. what we are trying to do is basically reduce the effect of the Measurement System variation on the actual variation of the part / component. To that extent , irrespective of whether the tolerance is one sided or double sided it really doesnt matter as long as the Measurement System…[Read more]

The way the Six Sigma Organisation is Structured is as follows .. Champion / Master Black Belt / Black Belt/ Green Belt.. now this doesnt mean that the GB’s are the lowest level employees of the Traditional Organisation Structures that we are used to.. GB’s are people who have taken up Six Sigma projects in the areas that they have chosen. The GB…[Read more]

Hi Philippe,
The way I see it , what you need at this point of time is not to explain to your bosses and colleagues what DOE, FMEA, QFD etc etc and all those Statistical & Non Statistical tools work , but what you need to do is to explain to them what are the benefits that companies are accruing by implementing the Six Sigma strategy. All you need…[Read more]

Hi Sonu
Can you be a bit more specific about to your request?? What do you mean by customisation of the FEMA tool??

Hi Gurjot,
I shall try and help you out with ur problem. The foundation of any Six Sigma project is to first define the problem correctly. Once you have identified what the problem is you now need to define your objective. For example if your aim is to reduce Employee Turnover by 20% then your “Y” should be to reduce by x%. This should take care…[Read more]

Hi
My two bit to understand the role of the Champion (a.k.a the sponsor)
The Champion Or Sponsor Is The Person(s) Who Is Accountable For And Sanctions A Six Sigma Project. The Champion Or Sponsor Is Involved In Project Team Chartering, Reviews Progress, Helps Remove Organizational Barriers To Project Success, And Is Often The Decision-Maker For…[Read more]

Hey Michael ,
Very well put !! My two bit for you Zoe..
Six Sigma’s main focus unlike other Quality Initiatives is on Financial Savings, savings that can be accrued by eliminating defects and cycle time reduction.
This in my opinion is precisely the reason for Six Sigma getting the kind of acceptance it has been getting. So much so that some…[Read more]

Hi Meena
For starters I would recommend that you surf this site a bit, this will give you an idea of what Six Sigma is all about. In case you do want to read a book on Six Sigma then there is one Universal book which all Six Sigma practitioners just swear by and the name of the book is “Six Sigma & Breakthrough Strategy”.
But if it is only basic…[Read more]

Hi Joe
I do have a lot of material on DFSS… but I am not too sure of what you really want…
Can you please be more specific.. that way I will be in a better position to assist you…

Regards

Hi Sankar
As per survey conducted a typical Indian company would be in the range of 2.5 – 3 Sigma an American in the range of 4 – 4.5 , whereas an average Japanese Company is at around 5-5.5 Sigma and this is without even implementing the Six Sigma Initiative

Regards

Hi Annelie,
If you want more information on what Six Sigma is all about , then I think you have come to the right place..
http://www.isixsigma is in my opinion a fairly comprehensive site which gives you all the information you want.
(By the way I dont work for isixsigma)
Be it what Six Sigma is all about to news and views of people around the world to…[Read more]

Hi
Hope to make it easy for you…
Assume that in order to create a product you need to do 6 different things… then in this case the # of Opportunities is 6. What this means is that unless these 6 steps are done correctly, then no defects can be produced.

Regards

Praneet