iSixSigma

RF

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  • #178170

    RF
    Participant

    I wanted to make sure you receivved my email address regarding training materials.  Please reply offline via my personal email address at:
    [email protected]
     

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    #177867

    RF
    Participant

    Nadeem,
      Thank you for the offer of materials.
    [email protected]ofessionalservices.com
     

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    #64428

    RF
    Participant

    Sara:
    My background is Services oriented and we have used DFSS to analyze current processes and develop new ones to meet the organization and customer goals. Contract Management as described in your post is a form of a process, and as such you can use form of DFSS to track and analyze and improve your current processes. It all starts with identification and prioritization of : Business Goals, Customers (internal and external), and “Needs of the customer” to meet the primary business goals, VOC – Voice of the Customer(internal and external). In your case; what is the primary goal you are trying to achieve when selecting suppliers; who are your internal customers for these suppliers and what are there needs that must be met in order to achieve the “Primary business goal”. Also who are your external customer, and how the supplier selection process impacts their primary needs and so on. Understanding that will help you design/create new processes (if none exist) to achieve your organization goals. I Hope that helps.  
     

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    #84349

    RF
    Participant

    I have done over 100 SPC implementations over the past 10 years.
    I found that management does not understand statistics, and lack interest in understanding SPC. So don’t call it SPC, call it Variation Reduction or something.
    Start small and build on success. Measure the before and after results. When you can quantify the results, then go to management and explain to them why you should expand the program. 

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