Rebin Raju

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    Rebin Raju


    This is an interesting discussion that’s applicable to daily implementation in processes across.
    My opinion with what I have dealt in my Quality experience is,
    1) There cannot be more defects than opportunities
    2) DPMO definition itself says defects per million opportunities (DPMO equals the total number of defects per unit divided by the total number of opportunities for defects per unit, multiplied by 1,000,000)
    3) So for any process or product to have or identify defect, first opportunity for defect should be defined. If actions performed for meting requirements of the defined opportunity is not met, then that opportunity turns out to be defect

    In this example, I guess Tutor failed to define opportunity for error/defect and that lead to this discussion.


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