Ren

Yes, here’s my opinion: they’re doing it suboptimally. But that’s what happens in the real-world, tradeoffs need to occur. Are they getting all they can out of it, probably not. Is it the “rigorous” way to do six sigma, no. Is it sometimes required, yes. Would I recommend it, no.
Good luck.
 

Think about the following for measurements:

severity of incidents
uptime
defects data
productivity metrics
budget versus actual
capacity utilization
process monitoring
Determine which are applicable and set your CTQs from there. You may want to benchmark multiple outsource companies and ask what performanc level they meet before setting…[Read more]

KennethG:
Start with the “New To Six Sigma” section located at http://www.isixsigma.com/library/content/six-sigma-newbie.asp. Then read some more on this site. You’ll find all your answers simply by exploring. Have fun.
Ren

Read the assumptions that are associated with the calculator. It explains the whole short term and long term thing.
http://www.isixsigma.com/library/content/c020507a.asp

You have made the classic Six Sigma mistake: coming up with a solution before you fully understand the problem. If you haven’t even defined your project, penned your charter or asked your customers what their CTQs are, how can you successfully improve the process? The reason Six Sigma is so successful over other methodologies is that it has a…[Read more]

There’s one on this site, you just have to do a simple search for it.

There’s nothing different in a service company. They have processes also. In fact, all businesses have processes, whether they are service or manufacturing. Six Sigma will work.
Read this article for more information:
http://www.iSixSigma.com/library/content/c020701a.asp

See http://www.isixsigma.com/dictionary/TRIZ-379.htm
http://www.triz-journal.com/ is also useful and see this book by G. Tennant: http://www.sixsigmatriz.com/TRIZ_ebook.htm
Ren
 

Yes, Six Sigma can most definitely be applied to the R&D areas.
GE uses Six Sigma DFSS almost exclusively in the CR&D research center. Go to http://www.crd.ge.com/ and type in “six sigma” into their search engine and you’ll see a lot of cool stuff.
Ren

As a frequest visitor of this site, I can say that from my experience some (I would not say most) of the queries go unanswered because,

They are either not worded easily for others to understand them, or
They are so basic that a simple search of this site will turn up more than one instance of an answer.
I have posted many times and if you…[Read more]

If you’re looking for the depth that each (GB,BB,MBB) should know, try searching this site for “body of knowledge” and you’ll find what you’re looking for. We use it.

Fera,
Did you see this?
http://www.isixsigma.com/library/content/c010625a.asp
Ren

See this: http://www.isixsigma.com/library/content/c030506a.asp for a previous discussion on the topic.
Ren

You can use the site search engine to find what you are looking for. In this case, here is a list of consultants offering training and consulting in India:
http://www.isixsigma.com/library/content/c030408a.asp

See this article for more help on recalculating control limits:
http://www.isixsigma.com/library/content/c021202a.asp

There are lots of resources on this site. Just search using the box in the upper right:
http://www.isixsigma.com/library/content/zdistribution.asp
http://www.isixsigma.com/library/content/sigma_table.asp
http://www.isixsigma.com/sixsigma/six_sigma_calculator.asp
Good luck
Ren

I’ve only heard of two companies that perform work and are compensated based on performance. One is Six Sigma Consultants and the other is Six Sigma Academy. The prior will do smaller as well as larger deployements, but the later tends (traditionally) to do only larger deployments. You may want to look at their websites in order to figure out how…[Read more]

Mike:
Never heard of it being done as an implementation. Yes, smaller companies are doing it because they want a couple of projects done here or there, but as you are well aware — you can change the culture of an organization unless everyone’s doing the same thing. Companies without Green Belts teeter on initiative failure when a key person…[Read more]

Iswa,
Six Sigma implementations are basically the same everywhere. They’re not different in Australia from that done in Uganda or the US. I think you may want to think about attending a conference or training session to learn more about Six Sigma: http://www.isixsigma.com/ne/events/
Ren

Look at the Six Sigma Q&A under “Who”. Create a list of companies practiciing Six Sigma. Prioritize them based on your preferences (Fortune ranking, geographic location, pay, best places to work, etc.). Start networking with anyone who knows anyone at those companies. Send resumes. Talk to people. Beg, plead, grovel. :)
Good luck,Ren