iSixSigma

Ren

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  • #114968

    Ren
    Participant

    You need to contact dilbert.com to get a license for use, according to their terms.

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    #109631

    Ren
    Participant

    Do your research first. There’s no substitute: https://www.isixsigma.com/library/content/six-sigma-newbie.asp

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    #109629

    Ren
    Participant

    Rav,
    Your CTQs (requirements) are different from everyone else’s. Go do your research and determine your own CTQs, then select the most appropriate provider. If you’re only interested in online training, see this list: https://www.isixsigma.com/co/online_six_sigma_training/

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    #105893

    Ren
    Participant

    Adam,
    What is so interesting about the benchmark data that you have? Can you post it here for others to read and learn from? I enjoy this open community and hope that you can share openly also. It is much appreicated.
    Ren

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    #102084

    Ren
    Participant

    See this list…there are plenty:
    https://www.isixsigma.com/library/content/c030408a.asp

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    #95655

    Ren
    Participant

    Comoss,
    Agreed. ASQ should be referring to their program as a “BB Knowledge Certificate”, not a “BB certification”.
    If they want to label it a certification, then they need to break their paradigm (which is obvioulsy caused by their beaurocracy) and survey real practitioners from industry. Surveying their own “certified BB base that is in industry” is a bad data set.
    Ren

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    #92880

    Ren
    Participant

    If you don’t see any listed on the event calendar (https://www.isixsigma.com/ne/events/), then visit some of the consultants from India to ask them if they are offering training. You can find them here (https://www.isixsigma.com/library/content/c030408a.asp).
    Good luck,Ren

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    #92515

    Ren
    Participant

    Yes, everyone must use tollgates. Here are sample questions to prepare yourself and your project: https://www.isixsigma.com/library/content/six_sigma_dmaic_quickref_define.asp
    Ren

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    #92493

    Ren
    Participant

    Go take a look at the software section (http://software.isixsigma.com). I think they have some case studies on applying SS to technology.
     

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    #92465

    Ren
    Participant

    Ced,
    Does this answer your question?
    https://www.isixsigma.com/dictionary/Degree_of_Freedom-430.htm
    Ren

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    #92078

    Ren
    Participant

    Ecole,
    The first BB said to do a hypothesis test. This, I assume, s/he meant to be a test of averages, like a two sample t test. This type of test is for normally distributed data. A mood’s median test is similar, but is based on medians (not the average) and is used for non-normal (nonparametric) data. So I would say that both BBs are on the same thought process, but you need to understand your data to pick the correct test.
    Ren

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    #91986

    Ren
    Participant

    I agree with Doc. Check out this URL of a previous post for a download of a paper helicopter.
    https://www.isixsigma.com/forum/showmessage.asp?messageID=10296
    Ren

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    #63156

    Ren
    Participant

    Wow, Hemant! That is a very comprehesive summary. Thank you.

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    #91772

    Ren
    Participant

    I haven’t spent a lot of time thinking about your GB structure for motivation, but it sounds very complicated with 8 levels. What’s the motivation to go from level 4 to 5 or 6 to 7? Why designate a Master Green Belt title?
    Why not just say that people are certified if they do training and get signoff on two completed projects with significant savings. Tie it to their performance appraisal process, so they are compensated and promoted if they do so. Simplicity is best in rewarding employees and driving the kind of behavior you desire.
    Ren

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    #91770

    Ren
    Participant

    I thought that Yellow Belts only contributed to projects, and didn’t run projects on their own (https://www.isixsigma.com/dictionary/Yellow_Belt_-_YB-173.htm). How is your company defining Yellow Belts? Don’t they provide you the steps to complete to satisfy a “proper project”?
    Here’s a DMAIC Roadmap:https://www.isixsigma.com/library/content/c020617a.asp
    Ren

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    #91769

    Ren
    Participant

    Tracey,
    I tend to agree with Stan on his point of views, but not necessarily that your question was stupid. What you are asking is “is six sigma just hype, and if not, how can I integrate it with systems thinking (if at all).” I find it funny that you would come to a discussion forum for the answers to these questions, since forums are typically about people’s opinions on subjects. Some may say yes, others may say no, all probably have data to back up their opinions. The only data that matters is your data — go get some.
    Training you in six sigma will cost your company a few thousand dollars and a few weeks of your time. If that is too much investment to determine if six sigma is hype or not (which it isn’t), and how it integrates with your systems thinking process, then you’ve got bigger fish to fry then trying to get your question answered.
    You’re helping your organization make decisions about how it will run for years to come. Get trained, do a project so you see how the tools work, figure out if and how it integrates with whatever you’re currently doing, get the data to prove it, and move forward. It’s pretty plain and simple. Nothing worth having is handed to you on a silver platter.
    Ren

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    #91755

    Ren
    Participant

    Happy,
    Thanks for sharing your comments on the Bank. I’m pleased to see your enthusiasm for your Six Sigma program. It makes me feel good as a SS professional. Keep up the good work.
    Ren

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    #91741

    Ren
    Participant

    What does the “ADA” acronym stand for?
     

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    #91362

    Ren
    Participant

    I went to one of their presentations about a year ago, but thought that they killed the line of their product supporting six sigma since then. Are you using it John? Are they actively supporting and developing it? Do they have anyone who actually knows six sigma working on it within their organization?
    Thanks,Ren

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    #91068

    Ren
    Participant

    Yes, here’s my opinion: they’re doing it suboptimally. But that’s what happens in the real-world, tradeoffs need to occur. Are they getting all they can out of it, probably not. Is it the “rigorous” way to do six sigma, no. Is it sometimes required, yes. Would I recommend it, no.
    Good luck.
     

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    #62956

    Ren
    Participant

    Think about the following for measurements:

    severity of incidents
    uptime
    defects data
    productivity metrics
    budget versus actual
    capacity utilization
    process monitoring
    Determine which are applicable and set your CTQs from there. You may want to benchmark multiple outsource companies and ask what performanc level they meet before setting your CTQ values.
    Does that make sense?
    Ren

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    #86929

    Ren
    Participant

    KennethG:
    Start with the “New To Six Sigma” section located at https://www.isixsigma.com/library/content/six-sigma-newbie.asp. Then read some more on this site. You’ll find all your answers simply by exploring. Have fun.
    Ren

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    #86754

    Ren
    Participant

    Read the assumptions that are associated with the calculator. It explains the whole short term and long term thing.
    https://www.isixsigma.com/library/content/c020507a.asp

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    #86656

    Ren
    Participant

    You have made the classic Six Sigma mistake: coming up with a solution before you fully understand the problem. If you haven’t even defined your project, penned your charter or asked your customers what their CTQs are, how can you successfully improve the process? The reason Six Sigma is so successful over other methodologies is that it has a structure and methodology associated with it — when you break from the methodology, your project will suffer, you will not see the same magnitude of results, you risk alienating your business employees and you give Six Sigma a black eye. Stick to the methodology please.

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    #86655

    Ren
    Participant

    There’s one on this site, you just have to do a simple search for it.

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    #86605

    Ren
    Participant

    There’s nothing different in a service company. They have processes also. In fact, all businesses have processes, whether they are service or manufacturing. Six Sigma will work.
    Read this article for more information:
    http://www.iSixSigma.com/library/content/c020701a.asp

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    #86595

    Ren
    Participant
    #86590

    Ren
    Participant

    Yes, Six Sigma can most definitely be applied to the R&D areas.
    GE uses Six Sigma DFSS almost exclusively in the CR&D research center. Go to http://www.crd.ge.com/ and type in “six sigma” into their search engine and you’ll see a lot of cool stuff.
    Ren

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    #86576

    Ren
    Participant

    As a frequest visitor of this site, I can say that from my experience some (I would not say most) of the queries go unanswered because,

    They are either not worded easily for others to understand them, or
    They are so basic that a simple search of this site will turn up more than one instance of an answer.
    I have posted many times and if you read what it says just before you post, you’ll find a secret to get many answers to your query:
    “Tip: Thoughtful and carefully worded messages receive more helpful responses.”
    Ren

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    #86492

    Ren
    Participant

    If you’re looking for the depth that each (GB,BB,MBB) should know, try searching this site for “body of knowledge” and you’ll find what you’re looking for. We use it.

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    #86423

    Ren
    Participant
    #85604

    Ren
    Participant

    See this: https://www.isixsigma.com/library/content/c030506a.asp for a previous discussion on the topic.
    Ren

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    #85280

    Ren
    Participant

    You can use the site search engine to find what you are looking for. In this case, here is a list of consultants offering training and consulting in India:
    https://www.isixsigma.com/library/content/c030408a.asp

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    #84700

    Ren
    Participant

    See this article for more help on recalculating control limits:
    https://www.isixsigma.com/library/content/c021202a.asp

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    #84605

    Ren
    Participant
    #59837

    Ren
    Participant

    I’ve only heard of two companies that perform work and are compensated based on performance. One is Six Sigma Consultants and the other is Six Sigma Academy. The prior will do smaller as well as larger deployements, but the later tends (traditionally) to do only larger deployments. You may want to look at their websites in order to figure out how to price yourself for smaller companies like the one you’ve already started. Also, you probably don’t have the background, experience in prior deployments, materials, IP, etc. that these two companies do, so I doubt you would be able to charge a premium. It would still probably be a nice income nonetheless. Good luck.

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    #84502

    Ren
    Participant

    Mike:
    Never heard of it being done as an implementation. Yes, smaller companies are doing it because they want a couple of projects done here or there, but as you are well aware — you can change the culture of an organization unless everyone’s doing the same thing. Companies without Green Belts teeter on initiative failure when a key person leaves the company.
    Ren

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    #84379

    Ren
    Participant

    Iswa,
    Six Sigma implementations are basically the same everywhere. They’re not different in Australia from that done in Uganda or the US. I think you may want to think about attending a conference or training session to learn more about Six Sigma: https://www.isixsigma.com/ne/events/
    Ren

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    #84358

    Ren
    Participant

    Look at the Six Sigma Q&A under “Who”. Create a list of companies practiciing Six Sigma. Prioritize them based on your preferences (Fortune ranking, geographic location, pay, best places to work, etc.). Start networking with anyone who knows anyone at those companies. Send resumes. Talk to people. Beg, plead, grovel. :)
    Good luck,Ren

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    #84321

    Ren
    Participant

    Are you designing and developing new chemical processes, or are you working to improve the current processes you have? If it’s the prior, look to DFSS (design for six sigma — search this site); if it’s the latter, look to DMAIC.

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    #62873

    Ren
    Participant

    Mayur,
    Here is the definition of Six Sigma: http://software.isixsigma.com/library/content/c010101a.asp
    For the definition of green belt, black belt and master black belt, please use the dictionary: http://software.isixsigma.com/dictionary/glossary.asp
    Visit the homepage of this industry channel to read how Six Sigma can help software: http://software.isixsigma.com
    Ren

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    #84234

    Ren
    Participant

    Radhia,
    You’re doing a market study and you want us to do the work for you? Are you joking? If you have a specific question, then by all means we’d like to help. But don’t expect us to do your work for you! Why don’t you hire a consultant to do your work?
    Ren

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    #84220

    Ren
    Participant

    This should shed light (and so does the search functionality on this site!): https://www.isixsigma.com/me/balanced_scorecard/

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    #57817

    Ren
    Participant

    Pat,
    Have you seen this one?
    https://www.isixsigma.com/library/content/c010318a.asp
    Ren

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    #84168

    Ren
    Participant

    Pat,
    Have you seen this one?
    https://www.isixsigma.com/library/content/c010318a.asp
    Ren

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    #84157

    Ren
    Participant

    Look here.

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    #84106

    Ren
    Participant

    Workout is a methodology that is less structured that Six Sigma, typically can be completed faster, and involves getting all the right people in the same room for a specific time period to solve the issue. All decision makers and all people who feel the pain.
    This differs greatly from brainstorming, which is just one tool used to generate ideas. Brainstorming may be used in a Workout, just as it is used in Six Sigma and other methodologies.

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    #84013

    Ren
    Participant

    Rabih,
    Six Sigma can apply to any business, because businesses are nothing more than processes that produce a product (or in your case a service, or maybe product…). Six Sigma helps you identify the key drivers affecting business performance and systematially address and improve them. If your business hasn’t operated with with a “process thinking” perspective, it will be a radical shift from the way you do business and you need to evaluate if your culture can take it.
    Six Sigma is rigorous; if it’s not, it becomes yet another TQM program (in my opinion). The benefits are tremendous for both small and large organizations. https://www.isixsigma.com/library/content/c010325a.asp
    Good luck and have fun,
    Ren

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    #84005

    Ren
    Participant

    Aparna,
    If you’re looking for jobs, see https://www.isixsigma.com/job/
    If you’re interested to know who is implementing six sigma, see https://www.isixsigma.com/library/content/c010204a.asp and look under the Who section.
    Ren

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    #83909

    Ren
    Participant

    Any project can be a completed project. But only projects that attain a defect reduction of 10X and a project benefit of $200,000 can be certified as a Black Belt project. Green Belt projects are more liberal as we are trying to get everyone into a project so we can change the culture.

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    #83685

    Ren
    Participant
    #83631

    Ren
    Participant

    Have you done a pareto chart of your repairs? What does it tell you when you stratify and segment your data?

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    #83587

    Ren
    Participant

    I have two responses:
    1. Have you looked around this site? I live on this site and have improved the materials of my organization 1000X due to what I read on the forum and in articles. For instance, the orginal poster in this thread says “I want an outline for yellow belts”. First of all, I have no idea how you define yellow belts, but look at https://www.isixsigma.com/library/content/c020617a.asp — it walks you through the dmaic process. There’s also an article on what a Champion, MBB, BB and GB should know (try looking under Certs>BB for info). You just have to look.
    2. My local ASQ section sucks (to be blundt). It’s full of TQMers who don’t know the first thing about SS. I went to meetings two years ago and felt frustrated every time. I don’t know about you, but I need some other way to network with SS professionals, and this site is the best I’ve found.
    My 2 cents.

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    #83488

    Ren
    Participant

    Curious,
    Would you pay for a Bachelors degree if you could get an accelerated version in 2 years instead of 4?
    How about a PhD in 1 year instead of 3 to 6?
    I find it humorous that “accelerated versions” are available. Actually, I find it sad that there are people who will probably sign up for them and then talk badly about Six Sigma when their culture doesn’t change and their projects sit unfinished.
    Four weeks includes all the training necessary to get the job done, but doesn’t include any project management and leadership courses that you may need to bring your skills up to par. (The typical 4 week wave courses expect you to be a leader/change agent and have prior project management experience.) You will still need a mentor/coach of some sort to help guide you through some tricky parts of Six Sigma. I find this forum to server as that coach sometimes, but wish I had my own dedicated MBB at other times.
    Ren

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    #83450

    Ren
    Participant

    That’s a loaded question. There are many reputable consulting companies, and each probably has “better” parts. I would say that it is probably a function of what your CTQs are. For instance, if you are in a particular industry there may be a consulting company with more experience in that industry.
    From what I’ve seen, most BB training is 4 weeks long (separated by a few weeks in between each week when you can complete parts of your project), and costs anywhere from $10-30,000. You can do it online for less, but you should be aware of the benefits and pitfalls if you decide to go that path.
    Ren

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    #83429

    Ren
    Participant

    Take a look at the “New To Six Sigma?” link on the left. After doing some reading, let us know if you still have questions.

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    #83392

    Ren
    Participant

    The Black Belt runs projects full time from beginning to end. They may or may not help scope the project, and may or may not help identify the project. Once it’s identified, it’s usually their role to take it from Define through Control, then hand off to the process owner when it’s in control and benefits have been documented.
    See https://www.isixsigma.com/ca/mbb_bb/ for more info.

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    #83368

    Ren
    Participant
    #83367

    Ren
    Participant

    Alan- Look at the Six Sigma Q&A on the left under Who.

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    #83359

    Ren
    Participant

    Did you really…:)
    Try searching the forum, as well as the site. I did (https://www.isixsigma.com/forum/default.asp?mode=titleormessage&q=kwsearch&SearchString=introduction+to+six+sigma) and found the first result of the forum to have something you might be interested in.
    Have fun.

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    #83350

    Ren
    Participant

    Tom,
    Look at the Quality Directory to the left. In there is a section called “Tools & Templates” — click that and go to the pareto section.
    Have fun.

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    #83349

    Ren
    Participant

    Yes, of course, Six Sigma can apply to [fill in your industry here].
    A complete beginner begins with training (https://www.isixsigma.com/ne/events/) or books (https://www.isixsigma.com/books/).
    Good luck.

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    #83221

    Ren
    Participant

    Take an in-person training course and solve a problem for your business. Reading books is not going to solve any problem, and really won’t give you what you need to learn to become a change agent.https://www.isixsigma.com/ne/events/
    Find training from a reputable company — one that is established and has been around a while, as they’ll have better materials, trainers and programs.
    Ren

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    #83220

    Ren
    Participant

    MN,
    You are asking whether to take Black Belt training or attain a PMP certificate? The first will train your how to be a change agent by giving your tools for business leadership, and the second will certify you in project management methodologies. I think you’re comparing apples to oranges. You should really spend more time investigating why you want additional training/certification (only you can answer that question), and then look at the merits of both and determine which satisfies your needs. Good luck.
    Ren

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    #83083

    Ren
    Participant

    “Seek and ye shall find.”
    Six Sigma DMAIC Roadmaphttps://www.isixsigma.com/library/content/c020617a.asp

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    #83057

    Ren
    Participant

    Anoop,
    No disrespect intended, but you need to do a little searching to find the information. This site has soooo much, you’ll spend the next few months reading.
    For organizations that can instruct you: https://www.isixsigma.com/co/six_sigma/
    For books (rated by Amazon.com): https://www.isixsigma.com/books/default.asp?field-keywords=six+sigma
    Good luck on your knowledge quest. Six Sigma is very exciting in the right hands — it can revolutionlize an organization! I’ve seen it firsthand.

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    #83021

    Ren
    Participant

    Neha,
    Have you thought about hiring a consultant to help with the implementation, training and materials? I just joined a company implementing Six Sigma and cannot imaging it done without a consultant (or I can, but it wouldn’t be done very well).
    Ren

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    #83020

    Ren
    Participant

    Hi Doug,
    Please look at this thread on the same topic. I found it by searching the forum archive.
    https://www.isixsigma.com/forum/showmessage.asp?messageID=22260
    Ren

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    #82886

    Ren
    Participant

    You are right. The logic would say keep the black belts because they are the ones that are impacting the business by reducing costs, increasing productivity and increasing sales. By the leadership (and I use that word loosly) eliminating the Six Sigma belts, they are essentially shooting themselves in the foot. How can they make a concerted effort to improve? If the economy continues as it is heading for a while, your company will go out of business.

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    #82864

    Ren
    Participant

    Try searching the forums. There have been a good deal of discussions around e-learning. You will find what you are looking for if you look.
    Regarding certification. Yes, you need a project before you can get certified by most (two projects by some, more stringent, companies). I guess I don’t really understand your question — work with your boss to define a project that would be well solved using DMAIC.
    Ren

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    #82305

    Ren
    Participant

    Check out the Methodologies > Financial Analysis section. There’s an article there labeled “Six Sigma Costs and Savings” (https://www.isixsigma.com/library/content/c020729a.asp) that does a good job identifying what some other companies have spent in the past, and what their ROI was.

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    #82304

    Ren
    Participant

    Well, I hear in the news that cruise line after cruise line is making their customers sick. I haven’t heard a root cause yet, but I can assure you that I won’t be taking a cruise until I hear one! :)

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    #82029

    Ren
    Participant

    You can find almost every definition you’ll need in the Dictionary on this site. It’s terrific :-).

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    #81943

    Ren
    Participant

    Yeah, I think I understand what you are saying, but it doesn’t make sense.
    For example, when you start a DMAIC project you Define on a piece of paper a charter. It’s written down (https://www.isixsigma.com/library/content/c010218a.asp) what the problem is, who’s involved, how long it’s going to take, what goals you are striving for, what the defect is, etc. All of that is quantifiable.
    When you get to the Control phase, you have documented savings, what the process should look like, what should happen when the process goes out of control, etc. Your PMO team can verify if the project is in control from the control plan and if savings have and are truly being realized.
    Does that make sense, or am I misinterpretting your need? (Which wouldn’t be the first time that’s happened to me :( ).
    Ren 

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    #81942

    Ren
    Participant

    We are using Six Sigma, but we are NOT a Six Sigma company/organization. The difficulty with using tollgate is that the project manager (Project Management Office) will also use this “effectiveness check”. Any ideas?

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    #81939

    Ren
    Participant

    It sounds like you want a tollgate process, but it also sounds like you’re not using six sigma. Is this true?
    If you are using six sigma, you may want to search this site for “tollgate”. I use a template that I found on this site and it’s fantastic.

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    #81910

    Ren
    Participant

    Look at the iSixSigma Jobs Board.
    Try monster.com or hotjobs.com also.
    Join the local association of ASQ or other professions and network with other people.
    Contact a head-hunter (https://www.isixsigma.com/co/recruiters).
    I find that 99% of all jobs I’ve had have been through someone I knew. I don’t believe in “cold calling” for jobs; it’s just never worked for me.
    Good luck.

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    #81755

    Ren
    Participant

    Looks at the related links on the calculator page…you will find an assumptions page with the calculator’s formulae.

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    #81723

    Ren
    Participant

    You need to look at this situation separately from that of the JP Morgan business. Who is the hiring manager and the GM of the business you’re going to support. Do they embrace SS or are they going to give you one off projects? Do people talk about SS in the business, or is it just for internal purposes (no customer touch)?

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    #80761

    Ren
    Participant
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