iSixSigma

Robert S

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Viewing 100 posts - 1 through 100 (of 408 total)
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  • #188295

    Robert S
    Member

    hb, of course it was a joke… but clearly that isn’t how you make your living.
    I’m happy for you that your position has no requirement that you sell something. Apparently others in your organization have that task and you do whatever it is you do… in addition to posting on this forum throughout the day, everyday.
    When you first posed the question of me I did not have any affiliation with OSSS. That changed. And, I did not run ads. I responded to queries related to areas where OSSS products could be of assistance to the poster. I could live with that relative to the iSS rules, as apparently could iSS. However you apparently took offense in your surrogate role as editor.
    You should be pleased, however,Β in that I’ve not done that in over a couple of years. OSSS’s success has surpassed the need to do so. And, as you know I have moved to another position.
    So, please simply return to berating those who are not in the “inner circle” and let bygones be bygones.

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    #188264

    Robert S
    Member

    And this ridiculous post is based on what logic trail hb?

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    #185715

    Robert S
    Member

    Well, for the 2nd time in about 3 yrs Stan & I agree. Dieter, have you ever watched “Jaywalking” on Leno? There are plenty of ignorant, stupid or idiotic comments.
    But then, if they make sense to you… that says something doesn’t it?

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    #185714

    Robert S
    Member

    Thanks Union. One of the best articulated posts I’ve seen on here ever. We all can learn from your “etiquette” section… better said than iSS itself.

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    #185713

    Robert S
    Member

    For the most part the difference has to do with the level of knowledge for Experiments.

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    #185692

    Robert S
    Member

    That was great Jimmy. Seriously, great!

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    #185690

    Robert S
    Member

    No surprise that when someone disagrees with you you attack them personally rather than defend your argument… you’re not a whole lot different than Dieter in that regard.
    “Defects per” is fine as a concept to discuss for learning purposes. However, it has no practicality as a metric to track beyond having specific, consistentΒ definitions for a particular process.
    Wow, I espressed my opinion and didn’t even call you any names… what a concept.

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    #185687

    Robert S
    Member

    Well, JC, we’ll just have to wait for Stan to clarify it all. He has pronounced me “Wrong” so I’m sure in the interest ofΒ everyone hereΒ he will explain it to us. I can’t wait.

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    #185684

    Robert S
    Member

    Well then you’re arguing for the opposition Stan. If there is no succinct means of defining opportunities then any use of a metric based on that is meaningless; or, at best, manipulative.

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    #185678

    Robert S
    Member

    Yes, JC, you are correct. That said, it doesn’t matter. dpo isn’t relevant.
    What’s relevant is a problem, finding the root cause and eliminating it. That’s the essense of SS. dpo, dpmo, sigma value et al is a waste of time.
    FIX STUFF!!

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    #185672

    Robert S
    Member

    Jsev, that is exactly the point I made in post 158970 nearly a week ago – “Dieter, can games be played with Opportunities? Of course. So what? That does not follow a logic trail to SS being useless.”
    However, to Mike’s point, Dieter doesn’t care about logic. He’s thrown out a wiffle ball at MLB game and won’t pick it up and go away.

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    #185671

    Robert S
    Member

    Ahsan, feel free to use any part of SS any way you wish.

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    #185639

    Robert S
    Member

    Or go to lean.org and tell them Lean is garbage. See how that works outΒ for you.

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    #185634

    Robert S
    Member

    Well, of course it’s not guns that kill people (unless you hit them over the head withΒ it very hard or many times), it’s bullets that kill people.
    Remember Chris Rock’s solution – Charge $5000 per bullet and see how many drive-by shootings we have.

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    #185597

    Robert S
    Member

    Yes, I imagine it is difficult. While SS can be highly effective it is a complex methodology taking quite an effort to grasp. I can’t see how you can be expected to present that which you describe from a learning exercise taken from a Google search.
    Maybe next your mngt team will ask you to give them a demo flight in a Citation Jet.
    Until they provide you a means of gaining the appropriate knowledge I don’t see how you can accomplish this. Gather what info you can from the tools available on this site then insist you participate in some formal training should they choose to proceed with implementing SS. It can be done no other way.

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    #185595

    Robert S
    Member

    Laurine, your process of learning SS should provide you the means of identifying a situation where SS can be applied. So I’m guessing your approach to learning it is deficient.
    You say you are “reading about it”. Just what approach are you using to learn SS… because therein may lie the problem? Clarify this then we can talk about next steps.

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    #185549

    Robert S
    Member

    Who told you that your project had to involve trademarks? If it is someone in mngt. in your firm then have a sit down discussion with them and develop a Problem Statement. That is, what problems does our firm have with trademarks. How is it impacting our customers or impeding our products coming to market, etc….
    You cannot create a project around a topic. You must create it around an issue. Find an issue then follow the steps you are being taught.

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    #185540

    Robert S
    Member

    Dieter, can games be played with Opportunities? Of course. So what? That does not follow a logic trail to SS being useless.
    Games can be played with nearly everything. The issue is does your improvement approach provide means of making improvements when implemented correctly? With SS the answer is an absolute Yes!

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    #185484

    Robert S
    Member

    Pal is putting you on the right track. Sounds as if you have not fully developed your Problem Statement and subsequent Objective Statement. Be specific about what you are trying to fix and why then you can move to what you need to measure & how. As Pal said, state why floppy is a problem first…. if, in fact, it is the problem.

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    #185440

    Robert S
    Member

    D – didn’t mean to be condescending yet no input as to other firm’s ratios will be beneficial to you. That was the point I was trying to emphasize. You must base your needs on… well, you needs.

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    #185436

    Robert S
    Member

    Dtlay, no one overlay will work for all industries. Think a minute.
    An Intel has far different needs than a Walmart. Do I need to explain this or do you grasp the difference in employee mix, the repetitiveness of a Walmart store, etc?There are certainly other X’s – geographic disperion, complexity of processes, life cycle of products/services, distribution methods, on and on and on.
    Base your skill set needs and quantities on your opportunities. Figure out what it is you can fix then match those to the skills needed and how quickly you wish to resolve the issues. No one else’s program will match yours.

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    #185427

    Robert S
    Member

    Mike, I totally agree wtih you. Much like the routines of Dennis Miller where he throws out names “…like Thomas Denigal on a Saturday night after the opera.” and we all laugh because, while we have no idea what he’s talking about, we’re afraid to show it to all the others who have no idea what he’s talking about either but are laughing too.
    Thus, no true communication takes place. And, I for one, never go to one of his shows again.

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    #185425

    Robert S
    Member

    Now that I have a full understanding of your area of concern I have to tell you I have no data on anything remotely related to it… nor do I have any interest in it. Good luck.

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    #185402

    Robert S
    Member

    Thank you Stan. I feel all warm & fuzzy inside. Maybe we needed the virus to rejuvenize things.

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    #185400

    Robert S
    Member

    What? YouΒ jumped from a “poor society” to “size of a company” to what SS can do.
    Can’t follow any of that nor do I accept your logic about a poor society. We’ve since a whole bunch of rich folks who were as corrupt as they come.
    You need to clarify what it is you are asking.

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    #185393

    Robert S
    Member

    PS: Katie, the speed throughout the site has been back to pre-virus for me for a little over a week now, Thx.

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    #185392

    Robert S
    Member

    It costs $120 so I doubt anyone will be forwarding one to you.

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    #185371

    Robert S
    Member

    Advantage: Remove variation from your processes & align to customer demands
    Disadvantage: It takes some effort.
    If you want more information read everything on this site.

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    #185369

    Robert S
    Member

    Hang in there MrM, Stan will be back for the “mindless” and Stevo is now returning for the “merriment”.

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    #185368

    Robert S
    Member

    Not really. Two out of a total popultaion of 16 or 18 is definitely a trend.
    However, at this point it is nothing more than a rumor started by Queen. Since he/she won’t step up to back it up, who knows? Very silly Queen; get a life.

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    #185358

    Robert S
    Member

    So what’s the big secret Queenie… you posted it, who are they?

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    #185357

    Robert S
    Member

    I’m all for it. Those are the rules on Lean.org and the firum has much more decorum. But you, Stan, Darth, Chad et al will have to come out of the closet.

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    #185353

    Robert S
    Member

    It isn’t pretty Chad… and when combined with Obama’s “spend til you drop” approach there are some very trying times ahead.
    However, the only solution that has ever existed for capitalism is to create value. Create value or move aside. Anything else is some form of socialism; which has proven to a worse approach than capitalism – at least do far.
    I’ve been in numerous industries as opportunities presented themselves or I found them. Never had a particular career plan but always adapted. Many will have to do that.

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    #185349

    Robert S
    Member

    And how will a “registration/sign in” process cut down on the “pretenders and such”?

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    #185348

    Robert S
    Member

    Got that impression from your Whirpool post; however you must have been there in a contractual role not an employee role. Sorry for the misinterpretation.

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    #185321

    Robert S
    Member

    It depends on the nature of the most pressing issues in your business, however Lean is the most likely answer.

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    #185320

    Robert S
    Member

    Who might those be Queen?

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    #185302

    Robert S
    Member

    OK, I misread Keith’s post. I thought he said someone issued a certification without a project. After a bit of thought that made sense to me. Just hadn’t heard anyone doing it before. I mean doing one simplistic project utilizing two or three tools does not prove one’s ability to apply the knowledge. That’s been a real fallacy in our industry all along.

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    #185300

    Robert S
    Member

    Hi Keith. With whom did you do this? I was not aware of anyone testing one’s knowledge for certifaction. Having thought about it I believe it’s an interesting concept. Completing one project during training as an example of one’s ability to “apply” the BOK is pretty silly anyway.

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    #185295

    Robert S
    Member

    Darth, I agree with your synopsis of the recent changesΒ impacting theΒ forum yet would add that fewer people now have the time to “play” here. These are extremely challenging times requiring most people to move near total mind share to accomplishing their work.
    As with Chad Vader, newly unemployed… he likely won’t be chatting it up here so much for a while.
    Hopefully we can all survive this economic crash then return to the jovial days for the past.

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    #185260

    Robert S
    Member

    Electric shock therapy over an extended period is likely the only effective program.
    Or, the Cuckoo Nest treatment if the shock fails.

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    #185238

    Robert S
    Member

    For all of you who have contributed to this post I just want to say one thing… gracias.

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    #185226

    Robert S
    Member

    John, I agree with Darth that it’s terrific you would seek such improvement.

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    #185210

    Robert S
    Member

    That wasn’tΒ  my point Darth. My point was it is easier, by at least an order of magnitude, to be a critic rather than be a producer.
    PS: I was in some ways saying what you did. Argue the position.

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    #185206

    Robert S
    Member

    Hey Forrest I have an idea. Why don’t you take your published books and the published books of those objecting to your positions and do a comparison matrix relative to the issues, then… oh, wait a minute. None of them have any published books. Sorry. Nevermind…

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    #185200

    Robert S
    Member

    Just sent it… you should be getting it in 3 or 4 weeks.

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    #185146

    Robert S
    Member

    No, but I can make some cents.

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    #185140

    Robert S
    Member

    Don’t know about Whirlpool however I did work with Siemens VDO Automotive (Auburn Hills, MI, Hunstville, AL & Guadalajara, MX) a couple of years ago. They were relocating auto parts robotic lines from Huntsville to Guadalajara as quickly as they could. Reason – Huntsville Union labor rates $35+ per hour, Guad – $3 per hour without other Union burdens. Productivity very similar. Not a very difficult decision there.
    Siemens sold to Continental who has subsequently closed Plant 2 in Huntsville retaining some assembly in Plant 1.

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    #185138

    Robert S
    Member

    That might be the Marco Polo tool. But you’re right, I’ve haven’t used it in years either… not since the kids grew up and moved out.
    Reminds me – I gotta get some chlorine for that pool; that’s a bad shade of green.

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    #185135

    Robert S
    Member

    I would have but you’ve got to be careful with that “throwing in a set of knives” in the Middle East! I’d go with the toaster instead.

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    #185133

    Robert S
    Member

    Yep… but since nothing else is going on here it gave us something to do.

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    #185130

    Robert S
    Member

    Might you be interested self study program or are you looking for a classroom presentation?

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    #185129

    Robert S
    Member

    Thanks Darth and while I’m sure this is the proper origin why do you think it is also referred to as “lateral thought”?
    Because at some point the phrase was used to talk aboutΒ management responsibility – the org chart… Think outside your box (on the org chart)… think laterally across the organization.
    I suppose this is obvious… however to some it may not be.

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    #185123

    Robert S
    Member

    Hey Sick, the term also applies to those who are able to think about issues other than those directly in line with their “box” on an organizational chart. Although far too many throw the phrase around.
    PS: Who are you talking to in your post?

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    #185122

    Robert S
    Member

    LOL… a delivery breakthrough!!! (Is the fee the same?)

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    #185120

    Robert S
    Member

    Of course SS is something you could use. However, if someone has sold you a 3 day course they are calling Green Belt your firm is being scammed. The standard, such as it is, BOK for GB takes 10 or 11 days to deliver. Tell your boss, or whoever is making the purchase decision,Β to do more due diligence before taking this pretend course.

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    #185112

    Robert S
    Member

    My post was a take-off joke from your posting…. your’s was simply scathing.

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    #185108

    Robert S
    Member

    When implemented even reasonably well LSS has provided in excess of a 10 to 1 ROI within 12 to 24 months of inception. Nothing barring a breakthrough product/service innovation holds a candle to it. This is the perfect time to begin such a deployment.

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    #185073

    Robert S
    Member

    Very well.

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    #185064

    Robert S
    Member

    Mine is performing as if travelling through mud. Not so with any of my other internet usage… iSS only.

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    #185061

    Robert S
    Member

    Please, Stan, don’t think for one minute I want to be considered “one of you”. However, that doesn’t mean I won’t defend the benefits of SS.

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    #185050

    Robert S
    Member

    I compliment you but you can’t help but repay it by being a jerk. So be it.

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    #185042

    Robert S
    Member

    Thanks Union, I wondered if anyone was going to defend us or if this was the start of a self-bashing party.

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    #185034

    Robert S
    Member

    ‘NGiL, the problem is stated right in your post.
    A GB will not be successful if the mindset is 85% of my time I will do “my” job and 15% of the time I will do SS. A GB’s work must be integrated into and a part of their regular work. SS is the means by which they accomplish their responsibilities.
    Those of us who know SS should always be aware of y=f(x), critical X’s, root causes, FMEA, SIPOC, etc. This is how we manage & how we solve problems – it is not a change from one function to the other.

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    #185018

    Robert S
    Member

    And I’m sure they’ll tell you everything they know…

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    #185016

    Robert S
    Member

    It would certainly save hb’s employer some money!

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    #185009

    Robert S
    Member

    Participate in a SS training program – you will learn how to reduce expenses. WE can’t teach you that here.

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    #184968

    Robert S
    Member

    Well, there may be a couple of disadvantages:
    1 – You may eventually have to come into contact with Stan &
    2 – You will now be accountable for your performance since data is being used for evaluation.
    Other than that there are none.

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    #62426

    Robert S
    Member

    Don, I agree with your conclusion and to further support them I would argue the number of processes does not increase on a “per bed” basis. That is, there are a rather fixed number of discrete processes a hospital conducts. The number of beds simply impacts the number of times they do those processes.
    There may well be more opportunities for defects with more beds however if each process is fixed and implemented across the hospital, then the BB moves on to the next process. BB work load does not necessarily correlate to number of beds.

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    #184959

    Robert S
    Member

    Potential areas for improvement:
    Β – errors on estimates or bids
    – inventory mismanagement delaying schedule
    – improper inspection scheduling
    – challenges of change order processing
    – timing & accuracy of subs bids
    – inaccurate & untimely invoicing
    – improper documentation for construction draw
    – inaccurate payroll info for hourly workers
    This list could get very long. The point is, which hb made, – everything you do in your business is a process and it is likely they are not error free. So start at the beginning… write a Problem Statement, write an Objective Statement… follow DMAIC.

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    #184948

    Robert S
    Member

    OK, thanks. No I haven’t, obviously… nor do I believe I will. I’ll just catch posts in the forum.

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    #184946

    Robert S
    Member

    What? “so you’d each be notified of my response.”
    What is this function? I know nothing about it and I’ve been on here for years.

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    #184925

    Robert S
    Member

    Patrick, I was responding to your input that you didn’t want to do any investigation at all; you wanted a link to “Here’s what I want.” It’s not that easy.
    Look to the left, see “New to Six Sigma?” That may be a good place to start.

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    #184919

    Robert S
    Member

    Patrick, if you need something as simplistic as “Click here to begin Six Sigma training.”Β then perhaps you should pursue another endeavor.
    SS is a rather complex topic that will require a great deal of initiative on your part to be successful.

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    #184918

    Robert S
    Member

    I agree. Different but seemingly related problem that I did not see anyone mention… that’s why I did.

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    #184915

    Robert S
    Member

    I can’t access the other topic forums. It cycles but simply lists the Main forum posts. Did that all day yesterday as well. Are you not aware of that? That cannot be a computer-specific problem.

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    #184914

    Robert S
    Member

    You’ve taken the correct first step… look around this site for a wealth of information.
    For another suggestion write me at: [email protected].

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    #184905

    Robert S
    Member

    Davidboy (you really want to be called that?), I agree with Jonathan. You can get the “book” learning from a variety of sources – some prefer classroom yet online and self-taughtΒ has proven highly effective for adult learning.
    However, with a technical skill set and challenging application situation for SSΒ you will need to obtain mentor assistance if you choose online. This stuff requires the learn/do approach with guidance.

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    #184868

    Robert S
    Member

    Davidboy, I would be hesitant about any company (TR’s reference)that cannot even use proper grammar in their slogan –
    “One Stop Shop for your trainings needs”
    Can’t imagine how challenging it would be when they began to discuss technical issues.

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    #184813

    Robert S
    Member

    I consider the iSS Team friends as well. I was referring to the outside parties brought in to solve this problem. They have been at it for about 3 months now, around the clock, and I’m not seeing significant changes. So, mine was a constructive suggestion that the competency be examined. Would this be acceptable performance in your firm? I’m guessing not since you are critical of, well,Β everybody.

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    #184811

    Robert S
    Member

    Really? A team (more than one person), around the clock (24 hours) and they made only 2 fixes yesterday? Wow, might want to consider a different team.

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    #184795

    Robert S
    Member

    No Chad; wrong analogy.
    More like – Plow that field faster! Sorry boss, the oxen can’t move any faster!

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    #184769

    Robert S
    Member

    What time zone are you using?

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    #184763

    Robert S
    Member

    Katie, I understand this has been a real challenge… however, you have had “experts looking at it” for nearly 3 months now. How much looking is it going to take?

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    #184750

    Robert S
    Member

    I agree. Much quicker today.

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    #184734

    Robert S
    Member

    LOL Darth – actually it’sΒ the WebbieΒ who does that to me for iSS. Perhaps she should read some of Stan’s posts.

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    #184732

    Robert S
    Member

    Leisa, I can give you some suggestions however we are not allowed to do that in the forum. If you wish you may write me at [email protected].

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    #184730

    Robert S
    Member

    OK – good luck!

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    #184728

    Robert S
    Member

    Rather than being subjective, here’s data. I just did a post in response to Chad’s. Following the post I landed on the “Message Posted” page. I clicked “Return to Forum”.
    It took 30.3 seconds to be returned to the forum. That’s a long time.

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    #184727

    Robert S
    Member

    Mine is agonizing slow… to the point of being a major distraction. It is not my computer… no problem with other site speeds.

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    #184723

    Robert S
    Member

    Nope. I believe it is always best to begin in this manner. From there you make decisions about scope. I once did this with an instrument cluster line that had 19 robotic and 5 manual stations. We used a brown roll of paper that was taped around our workroom. When complete we had a full picture of this line’s map. We then set metrics, defined subprocesses, found critical control points, etc. I’ve always found this approach to be fundamental to all else.

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    #184716

    Robert S
    Member

    Don, using a pencil and a blank piece of paper walk & map the process from the beginning to end documenting what is presently occurring. That will be the basis then from which you define subprocesses and begin your analysis of queues, defect points, etc. There is no substitution for documenting exactly what is presently happening in a process.

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    #184690

    Robert S
    Member

    Thx, input well taken. I find it pretty funny that I directed the person to the MarketplaceΒ on this site, where iSS gets a healthy commission,Β yet was still 86’d. Strange world.

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    #184688

    Robert S
    Member

    Can you believe it? They just deleted your post and my response. Don’t know if you got a chance to read what I said however there was nothing offensive, or even challenging to your post.
    I think I’m through posting here with this kind of censorship. I’ve written to Frank about it.

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    #184670

    Robert S
    Member

    Thank you Stan.
    I did post a more descriptive response telling where he could find an answer to his question but iSS deleted it.
    Apparently it’s OK for Mario to post his website but not me… don’t know what that’s about. Their rules baffle me with the inconsistencies.
    btw Widman, he’s not really Stan…

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    #184654

    Robert S
    Member

    Eugene, I think it is admirable that you are attempting to get feedback to use in a manner to improve your teaching. However, I believe you are working with false precision.
    You are conducting sophisticated analysis on data that is subjectively gathered. If there is an error in the input of 20 to 30% you cannot fix that through the analysis techniques you are using.
    I would spend more time with the raw feedback mechanism in an effort to improve its accuracy before I spent hours analyzing subjective opinions.

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    #184639

    Robert S
    Member

    Correct…correlation was established. Is it causation?

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    #65296

    Robert S
    Member

    Greg, do you see any challenge with your post?(Hint: No means made available to send you anything.)

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    #184625

    Robert S
    Member

    I did see some stats peak on XXX site visits during that same period. Correlation…?

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    #184586

    Robert S
    Member

    PS: Of course, our friend Mario can insert a postΒ with with his full hyphenated name in the title, his full hyphenated nameΒ as the signatory and a link to his website and neither Stan nor the “New Webbie” do anything. Not sure what that’s about… but then, there’s a great deal in the world I don’t understand.Β So be it.

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Viewing 100 posts - 1 through 100 (of 408 total)