Romesh

Lakshmi,
We have used all of the methods you listed.
I suggest, consider using all three methods, if time permits.
Your team will have to think through the objectives, scope, the deliverables and targets for each of the approaches.. For surveys, be sure to use all of the principles of effective survey design and implementation.
Good Luck.
Romesh
 

A very well thought out approach.
Keep us posted and at some point, share lessons learned with us.
Thanks.

It seems, you may need to revisit the scope of your project. To know that something is truly “uncontrollable” is of benefit. Work on the controllable variables and gain as many efficiencies as as you can.
Romesh

Hello,
Where can I find more information about the CRT (current realty tree)?
Thank you in advance.
Romesh

I would be interested in receiving a copy of the VSM examples from the financial side. Thanks. Here is the email address:
[email protected]
 
Thanks.
Romesh

Sean,
I am interested. Would you please send me the form with the instructions. Thank you in advance for sharing.
Romesh
 

Mr. e,
We will be very interested in learning more about your six sigma project in this IT outsourcing arena. If you can provide your contact information and provide more details, we will be very grateful. Thank you in advance.
I can be reached at [email protected]
 

Thomas,
Which is the book (title and author) you use for teaching the QM course to the senior-level students?
 
Romehs

I agree with Hector.
I have always believed in the philosophy “PROVE RESULTS and MONEY will follow”.
RKJ

You are facing a “recipe for failure”.
Does your MBB understand six sigma deployment and infrastructure?
He may not realize that his success depends on your success.
You and your MBB need to develop Critical Success factors for your organization and then meet with the champion. It really needs to be top-down, aligned with the strategic issues,…[Read more]

Elveena,
 To be successful, Six Sigma has to start from the very top of the corporation.
Your COO needs to attend an Exec. Overview session to learn about six sigma and then think through how he/she wants to deploy six sigma.

You are correct.
I believe, there is no organization in the world which has become a “six sigma company”. No company has achieved a six sigma level of performance in all of its processes. Six Sigma is a journey.
RKJ

Here is a book that covers SIPOC,
Rath and Strong’s Six Sigma Pocket Guide.
It should be available from Amazon.com.