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Ted Newton replied to the topic Root Cause Analysis in the forum General 16 years ago
I recently purchased a great little book “The Root Cause Analysis Handbook:A Simplified Approach to Identifying, Correcting and Reporting Workplace Errors” by Max Ammerman from GOAL/QPC (http://www.goalqpc.com). I have not seen any software related to this process but would be interested in learning more about such software if it exists.
