iSixSigma

Utkarsh

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  • #186320

    Utkarsh
    Member

    I would suggest to find out the cause of non-normality. Do not adjust the control limits. Outliers should guide you in the direction of cause and effect. What is the gage r & r for the measurement system? How was the data collected? What are the KPIVs for the process control?

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    #186318

    Utkarsh
    Member

    Quality Council of Indiana has good material. CD, Book and Primer. ASQ also has handbook for six sigma blackbelt. Other than that you should know some basics already if you are appearing for an exam.

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