Have you decided which segment of Hospitality you would like to focus or cover in your Project?
As your post subject is “HR”, so I suggest that you can chose HR division of three/four/ five star Hotel for six sigma to overcome some key challenges in to management of on time attendance or presence of employee, Leave management, resource i…[Read more]
You can chose project outside the company, or else participate in current GB project running at your company with permission of management to learn six sigma GB.
All the best,
Mr Vision Raval
[ Six sigma Black Belt, MBA with BPO Mgt.]
I have done my MBA with BPO management and Six sigma Black belt certification with 10 years of experience.
I prefer to suggest you to define entire call center operation and Management in to macro level process. To streamline it make sure that you apply DAMIC formula to make it quality base functionary.
Vision Raval ,