Yolanda’s expertise is in diagnosing the causes that lead to organisational and operational risk, governance and compliance gaps and designing, developing and implementing fit-for-purpose systems, processes, policies and structures to bridge the identified gaps.
She started her professional career as a Podiatrist; and in 1994, led her team through a successful competitive tendering exercise to build a highly effective foot health service that delivered over 100,000 podiatry appointments a year. This is when Yolanda discovered SixSigma.
Yolanda began the risk and governance part of her career at the Commission for Health Improvement which was the first NHS Regulator. She has since worked at an Acute Trust taking forward their clinical and corporate governance and preparing for their Foundation Trust application.
Yolanda was seconded to ‘Training for Innovation’ to carry out project work around the use of technology in NHS training. She has lectured on ENB (nurse training) courses and is a qualified health educator.
Her final role within the NHS was working for a Primary Care Trust, strengthening their assurance, governance, risk and compliance infrastructure. She was also responsible for de-commissioning the Primary Care Trust, in response to the NHS White Paper. ‘Liberating the NHS’.
Yolanda now runs her own consultancy business: Lykos Risk Solutions