iSixSigma

annon

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  • I would make the argument that your choice should absolutely be driven by the needs of the business –  first and foremost.  The other posters are certainly correct that buy-in is essential (Q x A = E) but that is often the reason itself for chosing poor performers….it is here that you will often find the greatest support for your effort.
    And in…[Read more]

  • annon replied to the topic defect rate in the forum General 11 years, 12 months ago

    Does it say anything in there about thin-skinned little pinheads inserting themselves into the conversations of others?  I didnt see it…….

  • annon replied to the topic defect rate in the forum General 11 years, 12 months ago

    Professional?  How long you been tunin’ in?
     

  • annon replied to the topic defect rate in the forum General 11 years, 12 months ago

    Apology accepted, and I am glad I was able to aid in lowering the collective bar….”Setting low standards and failing to achieve them”….its what I do.

  • annon replied to the topic defect rate in the forum General 11 years, 12 months ago

    I beg to differ….I believe the reputation of Mr Plackett, Mr Burman, and myself were all equally besmurched, although I am pretty sure you brought my family tree into question at some point……

  • Start by following the money
    Actively choose the right champion, don’t allow the wrong one to be bestowed upon you
    Determine how they are bonused….focus there.
    Take ownership in teaching them how to write a decent charter
    Good luck.
     

  • annon replied to the topic Project Scope in the forum General 11 years, 12 months ago

    Search under Project Assessment and Selection
    Initially, use a weighted decision matrix to rack and stack ideas
    The sponsor/champion is the one who should provide the project idea, at least in rough form.  If they have no presence in assessment and selection, be verrrrry afraid.
    You can always use multivoting, Affinity Diagrams, C&E…[Read more]

  • annon replied to the topic Root cause in Analyze in the forum General 11 years, 12 months ago

    If you have gone through ANALYZE, have you not already identified the magnitude and direction of the effects that your causal inputs have on your project Y?  It sounds as if you analysis might be less than complete….
    For example, even if you have a potential KPIV that you can’t measure / control, can you not identify the usefulness of the r…[Read more]

  • The more capable your process (and I would call a process with a Cpk of 10 extremely capable) the less SPC is required.  What is sufficient a sufficient level of control will be a business decision:  what is the cost of SPC efforts vs the result of a shift in your process mean?  Go from there.

  • annon replied to the topic Part-time Black Belts in the forum General 12 years ago

    I dont care.

  • annon replied to the topic Part-time Black Belts in the forum General 12 years ago

    Dont know a thing about you, your organization, or your product…..but the fact that you would:

    Get goaded into a sophmoric rant
    In a public forum
    That caters specifically to your client base
    After you have revealed your professional affiliation with OSSS
    speaks volumes about your organization.  Yikes!

  • annon replied to the topic Sampling freq in the forum General 12 years ago

    Inspection is useful only as a means to assess process capability and provide actionable data back to production for root cause analysis and solution.  As a means of controlling the the quality of your process, it is always a bad idea in any form other than as short-term containment strategy.

  • Jsev607 is correct:  your process will be in only one of four states – stable & capable, unstable and capable, stable and incapable, unstable and incapable.  A capability assessment of unstable data means you are looking at data that is unpredictable….which means the data you are using in your capability assessment will change….hence, your c…[Read more]

  • annon replied to the topic Control Charting Revenue in the forum General 12 years, 1 month ago

    Duly noted.  Thanks for the correction.

  • annon replied to the topic Control Charting Revenue in the forum General 12 years, 1 month ago

    What what you suggest as an alternative method of achieving the stated goal?

  • annon replied to the topic Normality Tests in the forum General 12 years, 1 month ago

    Bob H is on point….Once you have your data, run a 4S (for continuous data) – Stability, Shape, Spread, Senter….this will tell you what you need to know when selecting the proper capability metric for baselining your process….So control chart/run chart, histogram/AndersonDarling test, variance/std dev and mean (you can pull these off your…[Read more]

  • annon replied to the topic Control Charting Revenue in the forum General 12 years, 1 month ago

    IBV,
    You are dealing with $$, a continuous measure, so you can use XbarR, XbarS, or IMR charts (among others).  My two cents…
    I would use an IMR chart, taking a daily sample Mon-Fri (n=1).  I would go back and test the historical data for normality and ensure I preserved the time order.  If app. normality is not present, then subgroup your da…[Read more]

  • Having done work with USPS and Canadian Post, I would say that your deployment challenges are no different than you would find in any large governmental bueracracy. 
    I would reccomend spending a great deal of time on Strategy Deployment (ie Hoshin Planning) prior to the LSS effort to ensure leveragability and organizational alignment.  LSS is a…[Read more]

  • Cost certainly, but not necessarily measured in financial terms.  There are many instances where Financial metrics wont drive the decision making process of management.  But certainly everything has a cost consideration and should be baselined and considered in your assessment and selection process , if not a financial price.

  • There are many ways to set SMART goals….

    VOC / HOQ
    Kano
    Rules of Thumb

    Lean

    OEE – 90/95/99
    6S – Percent improvement based on current capability

    2.0 sigma process v. 3.5 sigma process 
    Subject Matter Expert opinions
    Data

    Lines of clear demarcation

    Where does customer satisfaction, sales, performance, etc really fall…[Read more]

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