Antoine Bonello

Antoine is a Lean Six Sigma specialist with over 13 years experience in process improvement across automotive and service industries. Trained in Lean and Six Sigma at the Shingo Prize, Freudenberg NOK plant in Georgia, USA. He subsequently worked in quality management and plant leadership roles at Trelleborg AB. During his 5 years at Trelleborg, he deployed Lean Six Sigma across different business units and led a number of cross-plant strategic projects, amongst them the lean transformation of the Malta plant.
Antoine currently leads Process Improvement at Betfair in Malta, focusing on customer service and commercial/marketing functions. Projects include reduction of customer contacts to the helpdesk, improving NPS (Net Promoter Score), improving revenue and contribution margin on certain products and increasing effectiveness of marketing campaigns. He has trained over 200 people in Lean Six Sigma, certifying more than 50 Yellow, Green or Black Belts along the way. He is a Master Black Belt and ASQ certified Black Belt, educated in Mechanical Engineering at the University of Malta and holds a Masters Degree from the University of Warwick.