iSixSigma

C.R.Shetye

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  • #127071

    C.R.Shetye
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    Definitely. Everyone has a right to know how he is doing, especially when it is linked to compensation. In number of companies, the sincere and the insincere employees know exactly how they are doing and it is for the benefit of the people in between, that the exercise is necessary.
    Assuming that it is rotating shift and the data was collected over four months implies that shift effect has been eliminated. Also accepting that all the other factors have been satisfactorily accounted and it is the individual’s ability/motivation, which causes the difference in production levels.
    Incidentally, totally how many employees were considered in the study? What were the average and the SD of production?
    If, the outlying values are within +/- one-sigma values, or, the distribution is flat, I will not worry about the lower production of an employee.
    The next question is, how are the 80 values (4 months x 20 days) of poorly performing individual varying? Are they closely grouped or widely scattered? Closely grouped data indicates lower capability and may be, he does not know the correct method/procedure, while scattered data indicates ability to achieve the target is present, but not willing to do the work. The next point is whether you want to help the individual achieve the target or want him to fend for himself. In the former case training is recommended and in the later case penalty/punishment.
    In both cases, the outcome is not guaranteed; it will be guided mainly by the culture of the company and to certain extent by the psychology of the individual. And naming the worst employee also works equally well in certain companies.
    Coming to your questions, name the top performers and indicate others by X. As for rewarding/punishing the employees, set a range as acceptable production (average +/- one-sigma value is a good starting range). Reward EVERY better performance while punish only if persistently low. I have seen it work amazingly.C.R.Shetye

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    #122014

    C.R.Shetye
    Participant

    Hello Btdt,
    That is an excellent example. It is like asking, when did you stop beating your wife?
    CRS

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