Carolyn Pexton

Research has shown that 95 percent of diets fail over the long term. Oddly enough, various studies show that 60 to 80 percent of major change initiatives also fail. In both cases, it is certainly not for lack of […]

A distinguished panel of healthcare executives recently shared their thoughts on the importance of leaders taking an active and visible role in their organization’s quality initiatives. They also agreed on the […]

After embarking on a Six Sigma journey, many organizations soon realize that one of the most significant benefits is also one of the most difficult to quantify. It cannot be measured in terms of “Z” scores or […]

Making the decision to bring Six Sigma into your organization is just the first step on a long journey. Although this approach has proven successful for a variety of industries (including manufacturing, […]

Demonstrating clear alignment between Six Sigma projects and a healthcare organization’s strategic imperatives, vision or mission has been an elusive exercise for many organizations.

Judging from a random […]

A growing number of healthcare organizations are striving to differentiate themselves by seeking awards and recognition. Hospitals vie for coveted positions on lists of top hospitals from U.S. News and World […]

A Book Preview
This article is an exclusive preview from Improving Healthcare Quality and Cost with Six Sigma. The book includes information on methods and implementation, along with a variety of case studies […]

The fact that patients are not entirely safe in a hospital is not breaking news. Errors in healthcare delivery were occurring long before the 1999 report by the Institute of Medicine exposed significant gaps in […]

As startling as the 1999 report from the Institute of Medicine was – estimating that medical errors may cause 98,000 deaths annually – a new national study indicates the problem may actually be much worse. […]

Since the discovery of X-rays in 1895, the field of diagnostic imaging has undergone dramatic changes. Within a year after its introduction, the application of X-rays to diagnosis and therapy had already become an […]

There is no need for another survey to confirm what healthcare professionals already know – healthcare delivery is overdue for a major renovation. New management models and strategies must be adopted that […]