I completed my Green Belt certification last month. I want to start my project in it. I am working as Quality Auditor for Non-voice BPO. Can you help me in getting me a project? Can I have some completed projects for reference?
The DPMO is the issue here. Let us take one toothbrush. Let us see how many defects are there in one toothbrush after manufacturing. say (2 defects on one toothbrush). The number of opportunities to create that defect ( 66 steps you mentioned say 5 are responsible for the defect)
So DPMO = Defects per Unit X 1000000/ # of opportunities for…[Read more]