Christine M. Rafalko


  • Kepner -Tregoe problem -solving and decision making tools have alsways held me in good stead.  While my training was over 20 years ago, I could see may parallels and simiilarities when trained in Six-Sigma in 1995 or so.  The KT concept of set up an ideal, then measure all alternatives against it, for example, and properly define the problem w…[Read more]